Job Opportunities API

Your Mission, Should You Choose to Accept It…   As a Host/Hostess at The Social Hub, you're the first smiling face our guests see, and the one who sets the tone for everything that follows. You’re a natural connector, welcoming everyone with warmth, managing the guest flow with grace, and keeping things running smoothly from entrance to table. Whether it’s handling reservations, coordinating with the service team, or remembering a regular’s favourite spot, your role is all about making people feel seen and valued.   At SíSí, hospitality starts before our guests sit down. We're looking for a warm, confident and naturally curious Host / Guest Experience team member who understands that great hospitality is about knowing your guests, remembering the details and making people feel genuinely welcome. This isn't simply a role where you'll greet guests, show them to their table and hand them a menu. You'll be the face of SíSí — creating relationships with our guests, getting to know our regulars, understanding what brings people through our doors and helping make every visit feel personal. Think of it as part host, part concierge, part guest experience expert.   In Case You Don’t Know Who We Are   Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.   What You’ll Do   You'll be the first and last impression of SíSí, welcoming guests into the venue and helping shape their experience from the moment they arrive. You'll build a genuine understanding of our guests — remembering names, recognising regulars, understanding preferences and anticipating what they might need before they ask. You'll work closely with the restaurant and management teams to ensure every guest feels looked after, while helping create the energy and atmosphere that makes SíSí special. Your responsibilities will include:   Warmly welcoming every guest into SíSí   Managing the arrival and departure experience   Building genuine relationships with regular guests and getting to know our customers   Remembering guest names, preferences, occasions and previous visits   Recognising returning guests and making them feel known and valued   Acting as a concierge for the venue — confidently answering questions and making recommendations   Helping guests navigate our food, cocktail and drinks offerings   Understanding the wider SíSí experience and being able to recommend what to do, see and enjoy within the venue   Managing reservations and guest enquiries with confidence and attention to detail   Working closely with the restaurant, bar and management teams to ensure a seamless guest journey   Anticipating guest needs and proactively looking for opportunities to elevate their experience   Managing special occasions, VIPs and guest requests with care and discretion   Handling guest feedback professionally and escalating