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Main Purpose/Objectives of Role: The Head of Projects is responsible for leading the Group’s project delivery function and overseeing the successful planning, coordination, execution, and commercial performance of the Group project portfolio. Acting as deputy to the Group Operations Director, the role will ensure that all projects are delivered safely, efficiently, on programme, within budget, and to the required quality and client standards. Scope covers Showcase Group Companies and other associated organisations. The role will provide leadership to the projects team, including Project Managers and administrative staff, while driving consistency, accountability, reporting, resource planning, and continuous improvement across all project delivery and installation activities. Key Duties/Responsibilities: Leadership and Team Management - Lead, manage, and develop the Group projects team, including Project Managers, Coordinators, and administrative support staff. - Act as deputy to the Group Operations Director in relation to project delivery, installation operations, and day-to-day operational decision-making. - Set clear performance expectations, priorities, and objectives for the project delivery team. - Monitor team performance, capacity, and capability to ensure the function remains effective, proactive, and commercially focused. - Provide coaching, support, and leadership to ensure high standards of communication, planning, client management, and project control. - Support the recruitment, onboarding, and ongoing development of project delivery personnel in line with business growth and operational requirements. Attend Sales Pitch Meetings and Tender Presentations Group Project Portfolio - Take overall responsibility for the successful delivery of the Group’s installation and project portfolio from mobilisation through to completion and final account support. - Responsible for setting budgets for Projects - Oversee project planning and delivery strategies to ensure all projects are appropriately resourced, sequenced, monitored, and controlled. - Ensure projects are delivered in line with agreed programmes, client expectations, contractual requirements, and internal delivery standards. - Maintain visibility of all live projects and upcoming workloads to identify risks, constraints, delays, or resource issues at the earliest opportunity. - Intervene where projects are under pressure and implement recovery plans, revised delivery strategies, or escalation measures where necessary. - Ensure robust project governance is maintained across planning, reporting, documentation, approvals, change control, and handover. Operations Planning & Delivery Control - Oversee the planning and coordination of project delivery and installation activities across the Group. - Ensure effective collaboration between the projects team, warehouse, transport, procurement, installation teams, subcontractors, and the wider operational function. - Review delivery programmes, installation methodologies, site readiness, and logistics planning to ensure projects are executable and controlled. - Ensure systems and processes are in place for project tracking, status reporting, programme monitoring, snagging management, and completion sign-off. - Support the resolution of operational issues relating to labour, product readiness, logistics, access, site constraints, and sequencing. Commercial Performance and Financial Control - Maintain oversight of project delivery budgets, cost performance, and margin protection across the Group project portfolio. - Review project cost assumptions, labour allocations, subcontractor requirements, and delivery methodologies to support commercially sound execution. - Work closely with the commercial and operational teams to manage variations, delay impacts, claims exposure, storage implications, and re