Job Opportunities API

P3 Veterinary Partners is seeking an experienced General Manager to join our innovative team in a full-time capacity at Coastal Care Veterinary Emergency & Referral Hospital in Halifax, NS.  If you inspire others and are interested an opportunity to lead – search no further!  The General Manager will be responsible for leading the processes and practices that will make the Hospital thrive -  a welcoming, profitable, energizing, and rewarding place to work.  People managers with experience in the veterinary industry, dentistry (dental), ophthalmology, retail, restaurants (food services), accounting, or a related professional service focused on customer service are also encouraged to apply. The successful candidate will serve as a steady, balanced leader focused on: - Administrative and operational tasks and functions  - Strategic Planning  - Business plan development and championing its implementation  - Accreditation, Certification and other Medical SOPs  - Client Care, Patient Care and Compliance - KPI management, Best Practices and Operational SOPs - Revenue growth and cost management, particularly in the area of labour and Cost of Sales (COS) - Teambuilding and Professional Development, considering patient and hospital needs - Human Resources Management & Conflict Resolution - Hiring, Onboarding, Training - Performance Reviews - Client Service & Hospital marketing support - Monthly analysis and reporting, and operationalizing areas for improvement Pets - Oversee, support and nurture the pet experience by ensuring that the Hospital has the necessary resources, equipment, and team members necessary to offer the best possible medical, surgical and emergency care - Ensure medical teams have access to continuing education, mentorship and development opportunities to support continuous improvement and enhance patient care - Expand clinical services and service offerings  - Liase with P3’s Medical Advisory Board, university professors, college instructors, industry program providers and individual instructors to develop and coordinate courses People - Maintain the exceptional relationship that has been built with hospital leads and their teams, and extend that capability to referring Veterinary Practices. The successful candidate will exhibit a management style which builds alliances within the P3 business and emphasizes high morale, collegiality, accountability, effective teamwork and high moral standards - Support individual team members in their growth and goals through professional development, coaching, general guidance, and evaluation of continuing education goals  - Foster teamwork, collaboration and manage peer-to-peer and intra-group coaching - Lead, collaborate with, and coach department leads with HR scenarios, operations, data analysis/tools and decision making - Cultivate an inspirational environment that is as a great place to work throughout veterinary healthcare - Participate in the creation of and oversee the display and maintenance of an organization chart for the Hospital  - Promote a positive working culture and ensure that P3’s vision and values are mirrored throughout the Hospital   - Ensure the delivery of an exemplary client experience – collaborate on standards and measure compliance unique to each particular hospital visit - Ensure that high performers are recognized and empowered to grow within our group of Emergency hospitals - Act as a positive role model, using a collaborative approach and assuming positive intent - Recruit, mentor and retain a team with an emphasis on accountability, high morale, collegiality, and effective teamwork - Set others up for success and foster open, proactive, and cooperative relationships - Collaborate with Department Leads to set individual and Hospital non-financial performance goals. These include specific patient care and client experience metrics - Ensure clients, team members, and all other key stakeholders experience engaging, motivating,