Job Opportunities API

This is the first software engineering hire at Otonomee and a key role in building the company’s AI capability and platform. You will report to the CTO, with a dotted line to the Product Builder.  You will design, build, and ship AI-powered applications end-to-end — spanning backend, data, APIs, and lightweight UI — while establishing the foundation of the Enterprise AI Platform on Azure.  In the early phase, this role is highly hands-on. You will turn ambiguous business problems across multiple teams into working solutions using AI-native development tools. As the team grows, the role will evolve toward platform architecture, integrations, and technical leadership.    Why This Role  This is an early and high-impact founding engineering role in a company building its AI platform from the ground up. You will take ownership of how AI applications are designed, built, deployed, and scaled across a real CX client environment.  You will work hands-on across the full stack — from backend and data to APIs and lightweight UI — shipping production-ready AI solutions end-to-end. With direct exposure to leadership, you will play a key role in shaping the technical foundation of the business while owning delivery from concept to production in a fast-moving, AI-native environment. What You`ll Be Doing AI Application Development  Build and ship end-to-end AI applications (backend, data, APIs, UI) Turn ambiguous problems into working software quickly Use AI-native tools to accelerate delivery Apply key AI patterns (RAG, agents, prompt engineering, evaluation) Platform & Infrastructure  Build and scale the AI Platform on Azure (multi-region) Own core components: APIM, identity, networking, observability, data Establish CI/CD, IaC , testing, and deployment standards Integrations  Integrate with internal and third-party systems (CRM, CX platforms) Work with tools like Zendesk, Genesys, Intercom, Microsoft 365 Build APIs, webhooks, and event-driven systems Security & Compliance  Embed GDPR, ISO 27001, SOC 2 (and others) into the platform Partner with Security/GRC on data protection and access control Collaboration & Operations  Partner with Product on roadmap and build-vs-buy decisions Document systems, architecture, and processes Monitor production systems and improve performance, cost, and reliability About You   Engineering & AI  Proven experience shipping full-stack applications end-to-end Hands-on with AI/LLMs (e.g. Azure OpenAI, OpenAI, Anthropic) Experience with RAG, vector databases, and agent-based systems Confident using AI-native dev tools to accelerate delivery Technical  Strong backend skills (Python, C#/.NET, or Node.js) Working frontend capability (React, Next.js, or similar) Experience with Azure and cloud architecture Familiar with IaC and CI/CD pipelines Systems & Scale  Experience integrating SaaS platforms via APIs/events Understanding of production systems and reliability Working knowledge of security and compliance frameworks Mindset & Communication  Comfortable as a founding engineer in an early-stage environment Strong product thinking and problem-solving ability Clear communicator across technical and non-technical audiences Self-sufficient, proactive, and effective in remote teams The following are desirable but not required:  Experience with CX platforms (Zendesk, Intercom, Genesys) Startup/scale-up experience Experience building internal platforms or tools Exposure to compliance-heavy environments F ully  R emote work based in  Ireland A competitive salary B enefits Equipment  provided Home office allowance  Online Gym and Wellbeing Studio The opportunity for professional growth Fun company events and team outings Autonomy and Res