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Front Office Host

The Social Hub
CompanyThe Social Hub
CategoryUncategorised
LocationPT-Porto
RemoteOn-site (inferred)
EmploymentNot stated
LevelNot stated
SalaryNot stated by the employer
Posted23 Mar 2026
Last verified30 Jul 2026
SourceEmployer career page (greenhouse)
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Description
Your Mission, Should You Choose to Accept It   As a Front Office Host, you’re the first smile guests see and the person they remember long after they leave. You set the vibe the moment they walk in, turning arrivals into warm welcomes and check-ins into real conversations. You move effortlessly between the desk and the lobby, creating a space that feels energetic, friendly and easy to navigate. You share the best local tips, spark connections between guests and add those small touches that make a stay feel special.    Your presence shapes the heartbeat of the hotel, and your energy lifts the whole team.   In Case You Don’t Know Who We Are   Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.   What You’ll Do   Welcome guests with genuine warmth and set a great atmosphere from the start   Assist with check-ins, payments and kiosk navigation   Keep the lobby tidy, inviting and buzzing with the right energy   Offer local recommendations and connect guests to events, restaurants and experiences   Jump in with bookings for activities, restaurants and everything in between   Share guest insights and feedback with the team to improve every stay   Work closely with Housekeeping, F&B and Maintenance to keep things running smoothly   Represent TSH by promoting our outlets and spotting upsell opportunities   What You’ll Have   You have 1-3 years of experience in hospitality or a similar guest-facing role   You bring an energetic, welcoming vibe that makes people feel at home    You’re great at switching between tasks without losing your smile   You have a proactive mindset and love turning small moments into memorable ones   You’re comfortable with digital tools like PMS, kiosks or guest messaging apps   You communicate clearly in English and Portuguese You’re a team player who stays cool and confident during busy peaks   What We Offer   The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future     The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like  Movement on the Ground  and the  TSH Talent Foundation  to create meaningful change     The chance to learn and grow in your role with the potential for future growth     Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!     A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff     At The Social Hub, we believe pay should be fair and consistent. That's why we carefully determine your starting salary based on the role, your assessed proficiency, and our salary framework. We make our best and fairest offer upfront, so we don't negotiate salaries. Because fairness
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