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Fraud Operations Representative

Payjoy
CompanyPayjoy
CategoryOperations & Admin
LocationMexico City
RemoteHybrid
EmploymentFull-time
LevelNot stated
SalaryNot stated by the employer
Posted13 Jul 2026
Last verified30 Jul 2026
SourceEmployer career page (lever)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
About PayJoy   PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success.  Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system.  Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life.  PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.   This role The Fraud Operations Representative is responsible for conducting reviews and investigations of card transactions, merchants, clerks and customers to analyze fraud patterns, and implementing tactics to mitigate fraud risks, thereby protecting our customers and the company's financial assets.
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