Founding Engagement Manager
Trove
| Company | Trove |
| Category | Customer Support |
| Location | San Francisco |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Executive |
| Salary | Not stated by the employer |
| Posted | 18 Jun 2025 |
| Last verified | 30 Jul 2026 |
| Source | Employer career page (ashby) |
Description
About Trove
- Trove is developing an AI associate for financial firms - think enterprise search & agents for private equity, hedge funds, and banks
- Our mission is to deliver associate‑level AGI
- We’ve raised nearly $10M from Menlo and Khosla Ventures
- We have strong initial traction - large enterprise contracts and user engagement on par with best-in-class B2B AI applications
Why this role?
- Extreme ownership. Own onboarding, adoption, success, expansion, and strategy for every customer—if it happens post-sign, it’s on you
- Founder-track learning. Work shoulder-to-shoulder with the early team and master the playbook you’ll use for your own startup one day
- High upside: Significant equity and strong cash compensation
What you’ll do
- Manage entire post-sale relationships, working hands-on with users and senior stakeholders
- Identify and scale high-impact use cases; package feedback for product and engineering
- Build the playbooks, metrics, tooling, and strategy that set the foundation for the scaling our customer operations
Who you are
- 3-6 yrs at a top-tier consultancy or investment bank; startup or PE experience a plus
- Executive-level communicator who loves solving client problems
- Analytical, product-minded, and comfortable in 0 → 1 environments
- Based in San Francisco and eager to be in the office four days a week
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