Job Opportunities API

ABOUT THE ROLE This is a rare opportunity to be the first non-founder hire at a seed-stage B2B SaaS company building AI-powered autonomous demo and sales agents for go-to-market teams. You'll own every customer relationship end-to-end and build the playbook that scales the customer base from tens of customers to thousands. You'll sit at the intersection of technical depth and customer empathy — coaching AI agents, automating workflows, and translating real customer conversations directly into product decisions alongside the founding team. WHAT YOU'LL DO - Teach and coach AI agents on product positioning, buyer personas, pricing conversations, and sales tiers to improve their performance. - Own customer relationships end-to-end — from onboarding through ongoing success, demo improvement, and adoption. - Serve as the voice of the customer: mine conversation logs and feedback to surface patterns and inform the product roadmap. - Build automation workflows and systems (scripting, APIs, low-code/no-code tools) to scale the customer engineering function without proportional headcount growth. - Collaborate directly with the CTO to translate customer insights into shipped product features. - Define and document the repeatable playbook for customer onboarding, success, and expansion. WHAT WE'RE LOOKING FOR Required - 0–3 years of experience in a customer-facing technical role in SaaS (e.g., solutions engineer, customer engineer, technical account manager). - Strong written and verbal communication skills; demonstrated ability to lead product demos and customer onboarding sessions. - Hands-on experience building automation workflows to scale customer engineering tasks (scripting, REST APIs, or low-code/no-code platforms). - Ability to analyze customer feedback and conversation logs to identify meaningful patterns and translate them into actionable product improvements. - Experience coaching or configuring AI agents for sales contexts — defining personas, tiers, and pricing conversations. - Instinct to identify repetitive manual work and eliminate it through tooling or automation. - Must be authorized to work in the United States without visa sponsorship. - Must be able to work on-site in San Francisco, CA. Nice to Have - Background in or exposure to GTM, sales engineering, or revenue operations at a high-growth B2B SaaS company. - Familiarity with interactive demo platforms, conversational AI, or sales automation tooling (e.g., companies like Walnut, Navattic, Storylane, Arcade, Demostack). - Experience working in a very early-stage (seed / pre-seed) environment where you've built processes from scratch. COMPENSATION & BENEFITS - Salary: $140,000 – $185,000 USD annually - Early-stage equity participation - Direct impact on company direction as the first non-founder hire LOCATION - On-site in San Francisco, CA (required) - Visa sponsorship is not available — candidates must be authorized to work in the US without sponsorship