Job Opportunities API

Position Summary:   The Field Engineer will serve as engineering support for our sales team assisting with construction management and after-sales field support. This role will require frequent travel to job sites throughout a specific territory but will be based at our sales office in Dallas. The position will include both field and office work. Position will involve extensive formalized training plus work under a mentor, developing skills and gaining an understanding of CaptiveAire products, troubleshooting, and application engineering processes etc.   Why Work for CaptiveAire?   Nation’s leading manufacturer of commercial kitchen ventilation systems, and now offering a complete solution of fans, heaters, ductwork and HVAC equipment.    Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times.  Mission: to provide the highest quality products and service to our users at the lowest possible price  Strong commitment to the development of our employees, including continuous education opportunities like sponsorship for Professional Engineering license and continuous education through weekly webinars and company developed technical videos    What our employees have to say:   I can confidently say that I've never been part of a more focused company, working as one big team to achieve amazing success.   There is never a day you don’t learn something new at CaptiveAire. I am able to learn something new due to the freedom to take on new tasks independently and problem solve.   I love the mindset of continuous learning and pushing the bounds of your capabilities and knowledge. I love the people I work with and the environment, particularly in a world where remote work is common. I love how Captiveaire is all about connections, with customers, coworkers, end users, and everyone in between.   One of the things I appreciate most about CaptiveAire is how strongly it embodies the entrepreneurial spirit. I’m empowered with the autonomy to manage my work independently, while also benefiting from the robust support and resources of a large, well-established company.   CaptiveAire is fast-moving and no-nonsense. We operate differently than any other company that I've worked for with our decentralized structure. Quick action is taken when a good idea is presented. We are focused on end users where the rest of the industry is very short-sighted. We are on the front lines, actively changing the landscape of the HVAC industry.   Learn more about CaptiveAire and our products here     A Day in the Life:   This position will encompass a wide variety of tasks where one day does not look exactly like the next. The projects our team handles are high in volume and unique from one another, spanning throughout the whole course of design, procurement, coordination, and post-sale support.  Typical tasks include:  Estimated 50% to 75% of time spent in the field on job sites    Supporting installations and equipment start ups to ensure high quality outcomes and adherence to engineering principles Handling complex troubleshooting issues Customer service and coordination with all parties – CaptiveAire team, contractors, engineers, installers, CaptiveAire Service     Primary Job Responsibilities:   A combination of being in the field working on job sites and data analysis and remote troubleshooting using building management system (travel required) Product Support - Troubleshoot issues with existing and newly installed equipment in the field and provide immediate solutions Maintain expert level knowledge of all CaptiveAire products Work closely with engineering team, service team, local sales team and customers to help find best outcomes on installed jobs