Job Opportunities API

We're BlueCat—a Great Place to Work for good reason. Our team solves critical network challenges for some of the world's largest organizations. In simple terms, we manage the systems that keep networks running smoothly, securely, and reliably—the backbone infrastructure that powers digital transformation for enterprises globally. Our Intelligent Network Operations platform delivers and enables AI-driven agentic ops at scale, automating and simplifying how companies manage, secure, and optimize their networks. But what makes us different is how we work: we believe great work happens in an environment where you're trusted, heard, and supported. With teams globally, we're building a workplace culture that values collaboration and integrity as much as innovation. If you're looking to advance your career with a company that invests in its people, this is it. BlueCat’s Network Observability platform is transforming how organizations gain visibility, control, automation, and confidence across increasingly complex digital infrastructures. Together, we deliver market-leading network observability, infrastructure intelligence, performance monitoring, telemetry analytics, and automation solutions that help enterprises improve resiliency, accelerate troubleshooting, reduce operational complexity, and enable digital transformation across hybrid and multi-cloud environments. We’re looking for a high-impact Sales Engineer who thrives at the intersection of technology, business strategy, and customer engagement. This is not a traditional demo-focused role. You’ll act as a trusted technical advisor to enterprise customers and channel partners, helping organizations modernize network operations, improve operational visibility, automate infrastructure workflows, and achieve measurable business outcomes. You’ll collaborate across Sales, Product, Engineering, Customer Success, and Go-to-Market teams to shape customer strategy, influence product direction, and drive long-term customer value throughout the entire customer lifecycle — from evaluation and adoption through expansion and ongoing success. If you enjoy translating deep technical expertise into measurable customer outcomes — and want to work with cutting-edge observability, telemetry, AI-assisted operations, and infrastructure intelligence technologies — we’d love to meet you. What You’ll Do: Partner with Enterprise Customers Lead consultative discovery engagements to uncover customer operational challenges, modernization priorities, cloud transformation initiatives, and business objectives Advise customers on network observability, telemetry strategy, AI-assisted operations, and infrastructure intelligence best practices across hybrid and multi-cloud environments Conduct executive and technical workshops that align technical capabilities to measurable business outcomes, operational efficiency, resiliency, and ROI Lead proof-of-value engagements that demonstrate operational improvements, faster troubleshooting, reduced downtime, and automation outcomes Guide customers through technical evaluations, onboarding, adoption, and expansion initiatives to ensure long-term customer success Build trusted advisor relationships with technical teams, operations leaders, architects, and executive stakeholders Drive Technical Sales and Customer Success Architect and position observability and infrastructure intelligence solutions aligned to customer environments and strategic priorities Translate complex technical capabilities into customer-centric business value and operational outcomes Design integrated solutions spanning network observability, telemetry analytics, infrastructure automation, and API-driven operational workflows Support customers with Infrastructure-as-Code, orchestration, automation frameworks, and integration platform strategies Collaborate with Customer Success and Services teams to ensure seamless transitions from evaluation to deployment, adoption, and ex