Job Opportunities API

JOB DESCRIPTION Ecommerce Manager ABOUT THE ROLE This is a hands-on ecommerce trading and execution role across a portfolio of six brands. The Ecommerce Manager is the commercial and operational backbone of the department responsible for site performance, promotional execution, EDM and SMS, stock alignment, and go-to-market delivery across every brand.   This role works in partnership with the Digital Marketing Manager, who drives paid acquisition. While they drive traffic, the Ecommerce Manager works in close collaboration with the Sr. Ecommerce Manager driving what happens on site ensuring the customer journey, merchandising, email and SMS programs, and promotional execution convert and retain customers across all six brands.   The Ecommerce Manager helps oversee the day-to-day work of the Ecommerce Creative Specialist and Digital Marketing & Content Coordinator. This role requires equal comfort with data, creative judgment, commercial decision-making, and cross-functional coordination. The person who thrives here brings structure to complexity, spots risks early, and turns performance insights into practical actions.       WHAT YOU'LL DO Site Merchandising & Commercial Trading Manage day-to-day site merchandising across all six brands, collection sequencing, homepage content, PDP setup, promotional banners, search and filter logic, and product visibility. Drive commercial trading, identify revenue, net sales, margin, conversion, stock risks, and provide clear recommendations to the Sr. Ecommerce Manager on what to promote, hold, feature, or markdown. Monitor site performance daily, conversion rate, AOV, add-to-cart rate, checkout performance, and revenue, making active adjustments based on trading data, stock availability, and campaign priorities. Manage product and collection launches end to end, including PDP setup, pricing checks, collection placement, and go-live QA. Drive on-site conversion rate optimization, identify funnel drop-off points, build a prioritized test roadmap, and run structured A/B tests across pages, layouts, and promotional mechanics. Conduct regular site audits across all six brands, resolving out-of-stock products still live, incorrect pricing, broken links, outdated content, and customer journey issues. Maintain ecommerce platform hygiene across Shopify, Klaviyo, analytics tools, app ecosystem, QA processes, and product data accuracy. Go-to-Market & Promotional Calendar Manage the GTM calendar across all six brands, new season drops, sale events, markdown schedules, product launches, and key retail trading periods. Define promotional mechanics for each campaign, discount levels, threshold offers, bundles, GWP, and markdown structures with clear understanding of margin implications. Brief the Creative Specialist on campaign requirements and asset needs; liaise with the Digital Marketing Manager on paid timing and landing page alignment. Lead pre-launch readiness checks and post-campaign reviews, what drove revenue, what protected margin, what caused friction, and what to carry forward. EDM & SMS Drive EDM and SMS strategy under the guidance of the Sr. Ecommerce Manager and manage execution across all six brands, send calendars, audience segmentation, automated flows, and performance reporting. Build and optimize core automated flows for each brand: welcome, abandoned cart, browse abandonment, post-purchase, win-back, and back-in-stock. Monitor open rates, click rates, attributed revenue, flow performance, deliverability, and list health with clear action plans when metrics dip. Coordinate with the Digital Marketing Manager to align email and SMS with paid retargeting activity and avoid unnecessary audience overlap.   Inventory Management & Forecasting Monitor stock-on-hand, inbound stock, sell-through, w