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About the Role We are looking for an experienced Dynamics 365 Technical Lead to provide technical leadership across a complex Microsoft Dynamics 365 ecosystem. This is a senior engineering role focused on solution architecture, technical governance, engineering excellence, and mentoring a high-performing development team. You will serve as the technical authority across Dynamics 365 Customer Engagement (CE), Field Service (FS), Power Platform, integrations, and custom applications, ensuring solutions are scalable, maintainable, and aligned with best practices. While remaining hands-on for the most complex technical challenges, your primary focus will be driving architecture, engineering standards, code quality, and technical capability across the team. About the Client You will be working with a well-established Australian organization that delivers innovative technology solutions supporting operational excellence across a large-scale service environment. The business is committed to modernizing its Microsoft technology landscape through Dynamics 365 and Power Platform while fostering a collaborative, quality-driven engineering culture focused on continuous improvement and long-term technical excellence. Ideal Profile Experience Minimum 8 years' experience in Dynamics 365 and Power Platform development, including experience in a Technical Lead or Solution Architect capacity. Strong hands-on expertise across: Dynamics 365 Customer Engagement (CE) Dynamics 365 Field Service (FS) Power Platform Dataverse Microsoft integrations Expert-level C#, .NET, Dataverse plug-in development, and JavaScript for model-driven applications. Demonstrated experience leading engineering teams through code reviews, mentoring, and technical governance. Strong background designing enterprise-grade solution and integration architectures. Experience establishing and maintaining Application Lifecycle Management (ALM), source control strategies, deployment pipelines, and release management practices. Experience translating functional requirements into scalable technical solutions within Agile delivery environments. Experience with Power Apps Component Framework (PCF) and TypeScript is highly regarded. Knowledge of Dynamics 365 Business Central architecture and AL development principles is desirable, although direct AL development is not required. Experience within industrial services, field services, trades, or similar industries is advantageous. Education & Certifications Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related discipline (or equivalent practical experience). Microsoft certifications such as PL-600, PL-400, MB-240, or equivalent are highly regarded. Technical & Leadership Skills Strong solution architecture and technical design capabilities. Proven ability to establish and enforce engineering standards and development best practices. Excellent understanding of build-versus-configure decision making. Deep knowledge of source control, CI/CD, deployment pipelines, and release governance. Strong mentoring and coaching skills with the ability to uplift technical capability across development teams. Excellent written and verbal communication skills with the ability to engage both technical and non-technical stakeholders. Strong documentation practices and attention to detail. Highly organised with the ability to manage competing priorities while identifying and communicating technical risks. Responsibilities Solution & Technical Architecture Own the technical and solution architecture across the Dynamics 365 ecosystem. Design scalable, maintainable solutions across Dynamics 365 CE, Field Service, Power Platform, integrations, and custom applications. Translate functional designs into robust technical solutions. Define architecture for Business Central development while providing technical oversight rather than direct AL development. Design enterprise integration architectures and establish strategies f