Document Scanning Operator
SPS North America
| Company | SPS North America |
| Category | Operations & Admin |
| Location | New York |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Entry |
| Salary | Not stated by the employer |
| Posted | 23 Jul 2026 |
| Last verified | 30 Jul 2026 |
| Source | Employer career page (greenhouse) |
Description
Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership Typical Work Schedule: Monday–Friday | 9:00AM - 6:00PM
Power the Transition from Paper to Digital
If you enjoy structured work, repetitive tasks, and working behind the scenes to keep operations moving, this role is for you. As a Document Scanning Operator , you’ll support document preparation, scanning, indexing, and records management activities while helping preserve important business records.
This role also serves as a cross-trained team member, providing reception/concierge coverage and light facilities support as operational needs require.
Why This Role Matters
Your work ensures physical records are accurately converted into organized digital files that support business continuity and accessibility.
What You’ll Do
Mail & Document Operations
Receive, sort, and track incoming mail and packages using chain-of-custody systems
Process outgoing mail and shipments
Notify employees of deliveries and respond to mail and package inquiries
Distribute mail, packages, and office materials to company personnel
Business Service Center & Equipment Support
Operate and maintain multifunction devices (MFDs), including replenishing toner and paper
Support copy/print requests and submit service tickets when needed
Maintain an organized and professional Business Service Center
Office & Hospitality Support
Monitor, replenish, and order office supplies
Restock pantry, kitchen, conference, and meeting areas
Assist with meeting room setups and office moves
Perform light maintenance and cleaning duties as needed
Client Service & Cross-Functional Support
Deliver exceptional customer service and build positive relationships with employees and internal teams
Handle sensitive matters with professionalism and discretion
Provide reception or concierge coverage as needed
Cross train backup personnel on procedures and support additional operational needs during downtime
What You Bring
Strong attention to detail and accuracy
Ability to perform repetitive work in a fast-paced environment
Strong organizational and time management skills
Basic computer proficiency, including Microsoft Office
Ability to work independently and adapt to changing priorities
Experience with document imaging, records management, or shipping/receiving is a plus
Qualifications
High School Diploma or equivalent required
1+ years of related experience preferred
Ability to learn document management systems and site procedures
Must follow onsite security policies, including restrictions on phones and imaging devices on active work floors
Physical Requirements
Ability to lift and move boxes/packages up to 40–60 lbs. using appropriate equipment
Ability to stand, walk, bend, kneel, and sit for extended periods
Manual dexterity required for operating scanners and office equipment
Travel: None or Negligible
Other Duties: Responsibilities may change based on operational needs.
WHAT WE OFFER
Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.
Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do.
We Recognize Talent: We offer a variety of recognition programs for all levels of employees.
Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off.
Note: Please inquire