Job Opportunities API

About Nscale Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility. At Nscale, our Business Operations team plays a critical role in keeping the vendors and platforms that power our business running efficiently, reliably, and on commercially sound terms. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you'll be contributing to building the technology that powers the future. About the Role We're looking for a Director, Vendor Management to own Nscale's entire post-RFS operational vendor ecosystem — every operational service vendor and platform vendor (Jira, ServiceNow, Sunbird DCIM, Linear/Procore, Salesforce) that keeps the business running. - You'll own the full commercial relationship for every vendor in scope: strategy, contracts, negotiations, SLA governance, and QBRs. - You'll partner closely with our Director, Finance & Business Intelligence to make sure platform performance and reporting needs stay aligned. - Construction supply chain is managed cross-functionally with the construction organization — this role does not own that process, but does coordinate on post-handover vendor needs. What You'll be Doing - Own end-to-end vendor strategy for all post-RFS operational service vendors, platform vendors, and facilities management/preventative maintenance contracts that power Nscale's business operations. - Develop and maintain a tiered vendor classification system aligned to criticality, spend, and vendor type. - Establish SLAs, KPIs, and escalation protocols across all operational service and platform vendors. - Own monthly and quarterly vendor performance reviews, holding every service and platform partner accountable to commitments. - Resolve vendor performance failures and escalate contractual breaches with recommended remedies. - Own the strategic relationship with Salute, including contract oversight, performance reviews, and escalation management. - Own all commercial relationships, contract negotiations, renewals, and QBRs for platform vendors (Jira, ServiceNow, Sunbird DCIM, Linear/Procore, Salesforce) and Facilities Management/Preventative Maintenance vendors — you're the primary commercial point of contact for every platform and service agreement. - Partner with Director, Finance & Business Intelligence to ensure contracts and SLAs reflect the data access, integration, and configuration needs Finance BI depends on. - Work cross-functionally with the construction supply chain organization on post-handover construction vendor needs, providing operational expertise without owning procurement. - Manage and develop two Senior Managers — Vendor Operations and Vendor Contracts. About You - You have 10+ years in vendor management, procurement, or operations, ideally in infrastructure, datacenter, or tech. - You've managed diverse vendor portfolios spanning both operational services and software/platform vendors. - You bring strong contract negotiation skills and legal-commercial fluency, and work effectively with Legal and Finance. - You have a track record of managing and developing a team across multiple vendor categories. - You're familiar with procurement and vendor management systems, and comfortable with SaaS and platform vendor commercial structures. - Bachelor's degree in Supply Chain, Operations, Business, or a related field. Why