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Director, External Communications

Blue Star Families
CompanyBlue Star Families
CategoryMarketing
LocationWashington
RemoteOn-site (inferred)
EmploymentNot stated
LevelDirector
SalaryNot stated by the employer
Posted13 Jul 2026
Last verified2 Aug 2026
SourceEmployer ATS (greenhouse)
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Description
Job Title: Director, External Communications Department: Communications and Brand Marketing Location: Remote, Washington, D.C. Reports to: Senior Vice President, Communications Direct Reports: Yes Classification: Exempt Position type: Full-Time Employee Anticipated Pay Range at Commencement of Employment:: $87,000 - $120,000   Blue Star Families Blue Star Families is the largest nonprofit dedicated to making military life better for families. Each year, we support over 1.5 million military- and veteran-connected family members through a national network of 300,000+ members and local chapters in communities across the country. Our mission is simple and bold: We make military life awesome for families.  We listen, share, partner, and act to deliver evidence-based, data-driven solutions that work for real people. We’re a lifestyle organization, a friend and neighbor, and a trusted partner. Our approach is collaborative, human-centered, and designed with the whole family in mind. A Blue Star Family is one with an immediate family member — a spouse, parent, or child — actively serving in the U.S. Armed Forces, including the Guard and Reserves. These families face unique challenges: frequent relocations, deployments, career disruption, and isolation. We respond with research-informed programs that create connection, build resilience, and foster a true sense of belonging. We serve with urgency but build trust over time — because change happens at the speed of trust. Whether we’re driving spouse employment, supporting caregivers, or helping communities welcome military families, we strive for upstream solutions. Who We’re Looking For: Bold thinkers. Fast movers. Smart collaborators. People who want to build, lead, and drive measurable change — and who care deeply about making an impact that matters. What You’ll Do Here: Solve complex challenges with data, heart, and humility Build cross-sector partnerships that get things done Help military families feel at home wherever they live If you're ready to work in a high-performance, mission-driven environment — and to make life better for those who serve — Blue Star Families is where you belong.   General Description The Director, External Communications leads Blue Star Families’ external visibility efforts across media relations, earned and social media, influencer engagement, and brand partnerships to elevate the organization’s national profile, expand awareness of military family issues, and strengthen brand reputation among key audiences and the general public. This role develops and executes integrated communications strategies that advance organizational priorities, advocacy, programs, and fundraising initiatives. Regular in-person meetings, networking engagements, and representation of Blue Star Families within the Washington, D.C. community are essential functions of the position. As a senior member of the Communications team, the Director manages agency and vendor relationships, cultivates media and influencer partnerships, and drives measurable growth in awareness and engagement. The ideal candidate is a strategic, highly organized leader who can balance vision and execution—successfully managing multiple priorities while delivering results in a fast-paced environment. This position requires regular in-person engagement within the local Washington D.C. community. In-person community engagement is an essential function of the role and is necessary to support relationship-building, program delivery, event execution, and the successful performance of essential job responsibilities. The individual must reside in and actively engage with the community in Washington D.C. Periodic overnight travel is an essential function of the role. Team members are required to travel several times per year to attend meetings, traini
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