Job Opportunities API

WHO WE ARE Welcome to TELUS Digital https://www.telusdigital.com/ — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS https://www.telus.com/en/, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company. LOCATION & FLEXIBILITY This is a hybrid role. This model requires the ability to work in a hybrid mode from our office in Buenos Aires. Our office culture is designed to foster in-person innovation, collaboration, and connection with team members, local and visiting, from other global offices. THE OPPORTUNITY As a Senior Digital Marketing Engineer your recommendations and strategies will play an integral part in the end-to-end creation, evolution, and user experience of the world’s best digital products. RESPONSIBILITIES - Conduct discovery engagements to determine a client’s optimal marketing tech stack - Implement and operate tools across the MarTech stack, including Customer Engagement Platforms, CDP, CRM, Product Analytics, MMPs, and Loyalty platforms. - Lead complex business/technical integrations across a variety of client apps and tools such as Braze, Salesforce Marketing Cloud, mParticle, Segment, Punchh, Talon.One http://Talon.One, Amplitude, Mixpanel, Branch, Appsflyer, Adobe (AEP, RT-CDP, ACS, AJO) - Calibrate technology platforms to align with business metrics, including audience segmentation, analytics dashboards, email automation, and more - Train clients on how to use their growth stack and advise on best practices - Create technical documentation for engineers that outlines and communicates specific project needs by sprint, following agile frameworks - Drive ongoing client success and satisfaction by determining the scope of various engagements, communicating regularly with various stakeholders, and learning business goals and technology infrastructure - Resolve a wide range of customer needs from basic education to technical operations - Develop relationships with technology vendors to collaboratively develop customized solutions for clients QUALIFICATIONS - Master's Degree with 2 years of experience or a Bachelor's Degree in business, marketing, communications. - 3+ years of experience in a client-facing marketing strategy role or account management role. - Knowledge of various MarTech tools - CEP, CDP, Analytics, MMP, Loyalty - preferably in one or more of Braze, Salesforce Marketing Cloud, mParticle, Segment, Punchh, Talon.One http://Talon.One, Amplitude, Mixpanel, Branch, Appsflyer, and Adobe (AEP, RT-CDP, ACS, AJO), including integration best practices and strategies - Experience successfully developing and leading multi-phase projects with various stakeholders - Advanced knowledge of data-driven marketing practices: audience segmentation, personalization, retargeting, automation, etc. - Proven success in planning and deploying integrated digital marketing campaigns to drive acquisition, increase retention, or improve customer long-term value - Excellent communication skills, both written and verbal - Experience with effective reporting: analytics, attribution, ad serving, CDP