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Save More Marketplace Job Description – Deli Associate Position Title: Deli Associate Department: Deli Reports To: Deli Manager FLSA Status: Non-Exempt (Hourly) Position Summary The Deli Associate is responsible for providing exceptional customer service while preparing, packaging, merchandising, and maintaining fresh deli products. This position plays a key role in ensuring food quality, safety, cleanliness, and product availability while creating a welcoming shopping experience for every customer. Essential Duties & Responsibilities Greet every customer in a friendly, courteous, and professional manner. Prepare and package deli meats, cheeses, salads, hot foods, and other prepared items according to company standards. Slice meats and cheeses accurately based on customer requests. Maintain attractive, fully stocked service cases and self-service displays. Rotate product using FIFO (First In, First Out) inventory practices. Monitor product quality and freshness; remove and properly dispose of outdated or unsellable products. Follow all food safety, sanitation, and temperature control procedures. Clean and sanitize workstations, slicers, equipment, utensils, and preparation areas throughout the day. Maintain proper labeling, pricing, and date coding on all products. Assist with receiving deliveries and stocking inventory. Prepare catering trays and special customer orders as needed. Accurately weigh, package, and label products. Follow all company safety procedures and immediately report hazards or equipment issues. Assist in maintaining department organization and cleanliness. Work cooperatively with other departments to support overall store operations. Perform other duties as assigned by management. Qualifications Previous deli, food service, restaurant, or grocery experience is preferred but not required. Strong customer service and communication skills. Ability to work efficiently in a fast-paced environment. Ability to follow written and verbal instructions. Dependable with a positive attitude and strong work ethic. Willingness to learn and work as part of a team. Physical Requirements Frequently stand and walk for extended periods. Lift and carry up to 50 pounds. Frequently bend, twist, reach, and stoop. Use hands and arms continuously while operating slicers, scales, and other equipment. Work safely around sharp equipment and hot surfaces. Work in refrigerated and freezer environments as needed. Work Schedule Flexible availability including mornings, evenings, weekends, and holidays. Overtime may be required based on business needs and must be approved by management. Food Safety Expectations All Deli Associates are expected to: Follow all local, state, and federal food safety regulations. Practice proper handwashing and personal hygiene. Maintain safe food temperatures during storage, preparation, and service. Wear required personal protective equipment. Immediately report any food safety or quality concerns to management. Success in This Role A successful Deli Associate demonstrates: Outstanding customer service Reliability and punctuality Attention to detail Pride in cleanliness and food quality Teamwork and a willingness to help wherever needed Commitment to maintaining Save More Marketplace's high standards of freshness and service