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Data Exchange Manager - Claims Operations

Judi Health
CompanyJudi Health
CategoryOperations & Admin
LocationCharlotte
RemoteOn-site (inferred)
EmploymentNot stated
LevelManager
SalaryNot stated by the employer
Posted23 Jul 2026
Last verified2 Aug 2026
SourceEmployer ATS (greenhouse)
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Description
About Judi Health Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: Judi Rx , a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers, Judi Health™ , which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Judi® , the industry’s leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform. Together with our clients, we’re rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit www.judi.health . Location: Hybrid 3 days (offices in NYC, Denver, CO and Charlotte, NC area) Position Summary: The Data Exchange Manager is responsible for leading day-to-day Data Exchange operations supporting both PBM and TPA (Medical, Dental and Vision) business lines. The role oversees analysts and specialists responsible for healthcare data integrations, client onboarding, EDI transactions, eligibility feeds, claims exchanges, configuration setup, data quality monitoring, and operational issue resolution. Manager will works closely with internal teams and external partners to design, maintain, and troubleshoot data exchange processes that support claims, formulary, network, and eligibility operations.  Success in this role requires deep PBM and TPA data expertise, strong analytical and problem‑solving abilities, and the communication skills needed to drive alignment across JUDI Health and with our clients. Position Responsibilities: Data Feed & Integration Management Lead and develop Data Exchange staff across PBM and TPA operations.Oversee connectivity setup and configuration activities for all new and existing clients. Oversee healthcare data exchange operations, connectivity, onboarding and production support. Manage PBM integrations including eligibility, claims, accumulator, formulary and network data. Oversee TPA EDI transactions including 834, 837, 835, 270/271, 276/277 and 278. Ensure data quality, reconciliation, audits and issue resolution. Partner with Implementations, Client Services, Product, Engineering and external trading partners. Drive automation, process improvement and operational excellence. Ensure HIPAA and regulatory compliance. Issue Resolution & Operational Excellence Serve as a central coordination point for issue identification, triage, and resolution across internal teams and external integration partners. Monitor system status, data movement, and platform dashboards to proactively detect abnormalities impacting quality or performance. Ensure all data exchange issues are remediated according to established SLAs, operating standards, and audit controls. Perform and oversee audits and reconciliation processes to validate data integrity across systems. Cross‑Functional & External Collaboration Partner with Implementation, Operations, Client Success, Product, and Engineering to support client onboarding, migrations, vendor changes, and enhancement requests. Act as a liaison across business areas to ensure alignment, clear communication, and coordinated prioritization. Translate business requests into technical requirements, assess complexity, and support accurate effort estimation and SLA assignment. Process Improvement & Documentation Identify opportunities to streamline workflows, enhance data quality, and reduce operational risk through automation and process refinements. Develop and maintain comprehensive documentation—including policies, procedures, and configuration standards for JUDI system operations. Compliance & Regulatory Awareness Stay current with Medicare, Medicaid, and state regulatory requirement
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