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Customer Support Representative

HelloGov AI
CompanyHelloGov AI
CategoryCustomer Support
LocationMiami
RemoteOn-site (inferred)
EmploymentFull-time
LevelNot stated
SalaryNot stated by the employer
Posted29 Jul 2026
Last verified2 Aug 2026
SourceEmployer career page (workable)
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Description
HelloGov AI is a Miami-based startup transforming how people interact with government services. Using advanced artificial intelligence, we streamline complex processes like passports, travel visas, and vehicle registration. Located in the heart of Brickell, our vision is to make the customer experience seamless through our marketplace of trusted couriers. The Role As a Customer Support Representative, you will handle direct outbound calls to customers seeking assistance with government service applications. You will deliver clear, efficient, and concierge-level support in every interaction. This is a high-volume, customer-centric role with around 200 calls per day, where every conversation is an opportunity to make a lasting impression.
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