Job Opportunities API

Do you have a background in education and a desire to multiply your impact across hundreds of schools and local authorities? Are you passionate about helping educators tackle school absence through technology? No Isolation is looking for a Customer Success Manager with your experience to join our UK team. If you’re an experienced educator who’s curious about stepping outside the traditional classroom to make a bigger impact , we’d love to hear from you. Whether you’ve worked in alternative education, collaborated with local authorities, or developed deep expertise in special educational needs, this is your opportunity to take your skills and values into a new chapter. Many of our team members already have backgrounds in school settings and local education authorities. Our Director of Customer Success, Simone, is a qualified teacher with nearly 30 years of experience, spanning roles as Senior Teacher, SENCO, Headteacher, before running an education access team at a local authority. You won't need to explain the great world you're coming from. About Us We're a 65-person EdTech scale-up operating across Europe, on a mission to help educators bring learning and belonging for every child. Our AV1 robot is deployed across 19 countries with 5,000+ units, supporting schools to improve attendance, belonging, and continuity of learning for children who cannot be physically present. Consistently described as life-changing, it bridges the gap between the student and their peers, restoring both educational continuity and the essential sense of social belonging. Why this role matters: ✅ Help educators tackle one of the biggest challenges facing education today. ✅ Create lasting impact for children who cannot attend school. ✅ Join a company where your work is valued, your voice matters, and your wellbeing is prioritised. The Opportunity — Customer Success Manager This is more than just a job. This is a chance to partner with educators, schools, councils and public authorities to tackle school absence, one of the biggest challenges facing education today. By helping them implement AV1, you'll enable absent students to stay connected to learning and belonging while supporting their successful return to the classroom. Globally, we've already empowered educators to help over 15,000 pupils back into school. In this role, you'll be extending that impact. In practice, this means that: You'll build trusted partnerships with local authorities, schools, and multi-academy trusts, becoming a valued advisor on tackling school absence and helping customers achieve long-term success with AV1. You'll lead customer onboarding and implementation projects, defining success measures and ensuring customers realise the full value of AV1. You'll become the go-to expert on AV1, advising on best practice, change management, and how to maximise adoption and impact. You'll work closely with our Account Managers to engage education leaders and decision-makers, identify opportunities to expand the adoption of AV1 across schools, trusts, local authorities, and regions, and support strategic customer conversations. You'll bring credibility, insight, and empathy to every interaction, helping educators create lasting impact while strengthening AV1's reach across the UK. What You Bring — Experience & Capabilities You might be a perfect fit if you: Are a senior practitioner in schools, APs, or similar settings. Are a qualified teacher educated to a degree level. Have a strong understanding of UK education, especially in SEND or Alternative Provision sector. Believe every child deserves access to learning and belonging. Have experience working with (or alongside) LAs, MATs, or specialist schools. Can build trusted relationships with ease — you’re charismatic, credible, and reliable. Are confident in presenting and engaging groups. B