Job Opportunities API

About Thrive Thrive is a fast-growing software company based in Philadelphia with about half of its employees distributed throughout the US. Our mission is to make hiring for executive leadership positions easier, faster, and more equitable. Thrive’s clients include some of the world’s largest search firms, venture capital/private equity firms, and corporate executive recruitment teams. Executive hiring is unlike typical staffing and recruiting. Most executives are passive candidates, meaning they don't apply for positions. They are commonly found through well-maintained networks and relationships. Unfortunately, most popular recruiting tools and CRMs don’t work well for this use case. Enter Thrive, purpose-built software for executive recruiting and leadership talent management. We are aggressively investing in building disruptive solutions that help talent professionals find the best leaders, build curated talent networks, and place executives. Thrive was born out of True, one of the fastest-growing organizations in the talent advisory space. True is a global platform of companies that optimizes value creation by placing executive talent, developing business leaders, creating diverse and inclusive networks, and using innovative technology to advance executive talent priorities. With offices in North America, EMEA, & APAC, True’s team of industry and functional experts leverage their deep networks to connect companies with leading talent to transform businesses and industries. We are aggressively investing in redefining our category by introducing disruptive products and services that are built for and by our users.   We are looking for a highly motivated Customer Success Manager to serve as a strategic partner and oversee key accounts and relationships. Your primary mission is to deeply understand and proactively uncover the true business objectives and priorities of each client. You will be responsible for reframing conversations away from product gaps and towards maximizing value using the Thrive TRM platform—prescribing creative solutions, identifying opportunities for growth, proactively managing their successful migration to the rearchitected Thrive 2.0 platform, and ensuring high retention and successful customer outcomes. You’re an expert at optimizing and using the Thrive TRM platform, you'll serve as the main point of contact for key decision makers, and you will analyze user activity and conduct business reviews to help the customer achieve desired objectives.