Job Opportunities API

Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production. Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first. We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien! The Mission Caylent is looking for a Customer Solutions Architect who thrives in the space between a customer problem and a signed contract. This is a pre-sales role. You are the technical expert who joins a sales opportunity once it's qualified, owns the discovery and scoping process with the customer, and translates what you learn into a commercial proposal that's accurate, winnable, and structured to deliver. Your day-to-day is customer conversations, scoping workshops, effort estimation, proposal authoring, and presenting your recommendations directly to customer stakeholders. You are not writing internal documentation or designing architectures for delivery.  You are building the business case and the contract that makes delivery possible. You will partner directly with Account Executives, not support them. You will be the trusted advisor in the room: the person who earns a customer's confidence, asks the questions that uncover the real problem behind the stated problem, and translates that into a proposal that proves we were actually listening. This is not a delivery role. It is not a sales engineering role where you demo products. It is a professional services consulting and commercial role where your output is scoped engagements that are winnable, deliverable, and valuable to the customer. Caylent is fully remote. In practice, that means your office is a camera and a calendar.  Most customer and internal interactions happen over video and Slack.  Showing up professionally and prepared is part of the job. Your Assignment Engage with mid-market customers across the United States and Canada. These are fast-moving organizations where you'll own more of the pre-sales cycle with less support structure around you than you'd find in a large enterprise motion. If your entire background is Fortune 500, this will be a different kind of engagement. Scope as a generalist across a wide technical surface area. You will be expected to scope across infrastructure and migrations, cloud native application development and modernization, big data and analytics, and analytical and generative AI. You won't be an expert in everything, but you will be asked to engage across all of it, and the expectation is that you show up ready. Find the right opportunity, then right-size it. When a customer tells you what they want, your job is to identify what they actually need.  That might mean surfacing an adjacent workload or reframing the conversation around outcomes rather than tasks. Then you balance what they want, what they can afford, and what we can deliver successfully. Maximizing cost-to-value is a core part of how you think about scope. Author proposals and Statements of Work that prove you were listening. These are two documents solving for different needs.  A proposal earns confidence, an SOW protects everyone. You own both, including the effort estimates behind them. What you write should reflect the cu