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CUSTOMER SERVICE MANAGER

eocc
Companyeocc
CategoryUncategorised
LocationCelaya, Mexico
Remote—
EmploymentNot stated
LevelNot stated
SalaryNot stated by the employer
Posted29 Jul 2026
Last verified5 Aug 2026
SourceEmployer ATS (oracle)
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Description
CUSTOMER SERVICE MANAGER The Customer Service Manager is responsible for leading the customer service team, coordinating customer orders, and ensuring on-time delivery through effective production planning. This role acts as the primary liaison between customers, production, logistics, and sales to guarantee accurate forecasting, efficient order flow, and exceptional customer experience. The CSM drives continuous improvement in service levels, communication, and planning accuracy.
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