Customer Experience Development Professional
Trendyol
| Company | Trendyol |
| Category | Customer Support |
| Location | Bucharest |
| Remote | Hybrid |
| Employment | Full-time |
| Level | Not stated |
| Salary | Not stated by the employer |
| Posted | 19 Mar 2026 |
| Last verified | 30 Jul 2026 |
| Source | Employer career page (lever) |
Description
About the Team
At Trendyol Growth, we align pricing, discount, and marketing strategies to drive sustainable and scalable growth. We work cross-functionally with teams like Product, Category, and Operations to uncover opportunities and deliver impact. With a strong learning culture and data-driven mindset, we grow together — as individuals and as a team.
As a Customer Experience Development Professional, you will be central to enhancing the end-to-end customer journey with a focus on NPS and quality. You will act as the voice of the customer, mapping experiences, identifying pain points, and turning feedback into actionable improvements. Your role combines proactive solution design, competitor benchmarking, and KPI tracking to ensure a continuous “customer-first” approach across the company.
982,094 openings. Erioun finds yours.Scored against your own profile, every hour.Try the radar →