Job Opportunities API

Ready to revolutionize healthcare, making it faster and more accessible than ever before?  How we started: Founded in 2013 by Dwayne D’Souza, HeliosX   was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we’ve grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today. Where we are now: We’ve earned the trust of millions of people worldwide through category-leading products and well-known brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in-house medical teams, researchers, and pharmacists at the top of their fields. In 2025, HeliosX treated more than 1.7 million patients globally and reached £781m in revenue, representing +337% year-on-year growth and cementing our position as the clear market leader in the UK. That growth translates into real-world outcomes: our weight-loss treatments helped patients lose 8.5 million kilograms of excess weight in 2025 alone, contributing to an estimated 1,300 fewer cardiac events. This is growth with measurable, life-changing impact at scale. Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest-growing tech companies, further validation of both our momentum and our ambition. Where we’re going: 2026 is a step-change year. Our ambition is to reach £1.6bn in revenue, expand from four to eight global markets and significantly broaden our condition and treatment portfolio. Over the coming years, you’ll help shape HeliosX into a truly world-leading healthcare partner; one that combines scale, speed, and clinical rigour to redefine how personalised care is delivered. Joining HeliosX now means building systems, teams, and products that will define the next decade of digital healthcare, and doing work that genuinely improves lives, at global scale. There’s never been a more exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality! About the role The CRM Manager will own end-to-end CRM campaign delivery across key customer journeys, helping drive retention and support new product and commercial initiatives. This person will use data, testing, and cross-functional collaboration to build, optimise, and scale campaigns across channels, while bringing the autonomy and judgment needed to manage complex projects and improve CRM performance in a fast-moving environment. Internally this role is levelled at our Junior CRM Manager grade with progression through to Junior CRM Manager > CRM Manager > Senior CRM Manager. What You’ll Be Doing End to End email journey ownership Manage customer journeys using HeliosX Customer Relationship Management tool (Braze). Channels include email, SMS, push & in-app. Devise, implement and report on key CRM initiatives. Optimise and maintain the transactional suite of communications. Data & insight Leverage the available data and segmentation to better understand our customers and identify areas of opportunity. Work closely with Product teams to support projects required to power personalisation and upselling. Continually test and learn to further optimise campaigns (ensuring the right tests are prioritised over volume). Take responsibility for the NPS, surveys and reviews strategy. Team support Keep on top of the latest trends and best practices and support the team’s upskilling. Champion Braze feature adoption - intelligent channels and