Job Opportunities API

CREDIT CONTROLLER OUR MISSION To become the car-changing destination of choice. By combining technology, media and deep automotive expertise, we've turned how people buy, sell, advertise and lease cars on its head. What started as a simple reviews site is now one of the largest online car-changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. In 2024 we went big and acquired Autovia - creators of AutoExpress and Evo magazines - doubling our audience overnight. Together we now have one of the biggest YouTube https://www.youtube.com/carwow channels in the world with almost 10m subscribers and over 1.1 billion annual views, while we sell 1.2 million print copies of our magazines and have an annual web content reach over 350million. And we’re a long way from done! FINANCE @ CARWOW The finance team at Carwow goes far beyond traditional reporting; we are the operational engine that drives commercial scalability across the business. The credit control function you will lead is a talented, multi-regional group managing everything from intricate billing structures to automated dunning cycles. To take this team to the next level, we are not looking for a traditional debt-collection supervisor. We are searching for an operational powerhouse. We value high-level operational management, workflow optimisation, and process-design experience far more than a strict, traditional credit control background. Your success in this role will depend on your ability to untangle complex workflows, drive automation and AI initiatives, master systems like NetSuite and Salesforce, and seamlessly connect our financial operations with the wider commercial business. You will be taking the helm of a team that is eager for structural guidance and clear career progression, making this the perfect opportunity for a leader who excels at building scalable systems and developing people just as much as they excel at protecting the ledger. YOUR MISSION This is an individual-contributor Credit Controller role. You'll take direct, hands-on ownership of a live ledger within one of our core business units, working credit control the way it actually happens inside a fast-moving scale-up: fast cash allocation, sharp dunning cycles, and a bias for fixing the process, not just chasing the invoice. You'll sit within a talented, multi-regional Credit Control team spanning the UK and Portugal, working closely with your Credit Control Lead and peers across our multiple business units. This is a genuinely fast-paced environment: priorities shift, ledgers grow, and the tools we use are evolving constantly as we push automation and AI deeper into the function. If you're looking for a slower, process-heavy corporate credit control role with fixed procedures and limited variety, this isn't it. If you want real ownership of a ledger from day one, plenty of variety, and the chance to shape how a growing team works, we want to hear from you. KEY RESPONSIBILITIES - Own the end-to-end credit control cycle for your assigned ledger, from dunning through to cash allocation and query resolution. - Proactively chase outstanding debt and manage the collections cadence to hit DSO and cash collection targets. - Investigate and resolve customer disputes and billing queries quickly, working directly with commercial stakeholders where needed. - Keep NetSuite and Salesforce records accurate and up to date, and flag data or process issues before they become bigger problems. - Support the rollout of automation and AI tools within credit control, adopting new ways of working as the team's processes evolve. - Work closely with your Credit Control Lead and wider Portugal-based team to share knowledge, cover ledgers during absence, and keep cross-territory ways of working consistent. - Contribute to a fast-changing environment by flaggin