Job Opportunities API

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. AS A CONTINGENT WORKFORCE GENERALIST AT SNOWFLAKE, YOU WILL: - Provide outstanding customer service support to employees and internal stakeholders on Contingent SnowForce Team processes, policies, and issues — adhering to team SLAs throughout. - Partner closely with the Global Contingent Workforce Leader and Operations Specialist to meet team goals, drive projects to completion, and solve complex problems across the organization. - Drive compliance, education, and program-level project initiatives for the Contingent Workforce Program. - Help manage day-to-day tactical operations including team alias management, communications, documentation, scheduling, and meeting facilitation. - Facilitate resolutions of accommodation requests, immigration requests, cost rate analysis, and investigations for contingent workers. - Proactively identify issues based on discussions and emerging trends, escalating appropriately to leadership. - Create and maintain documentation around key work functions; provide training and mentoring support in areas where you serve as Subject Matter Expert. - Conduct in-person training sessions for stakeholders on contingent workforce processes and policies. OUR IDEAL CANDIDATE WILL HAVE: - 3+ years of customer service support experience, preferably in support of a Contingent Workforce program, HR, or workforce management environment. - Experience interacting with all levels of a professional organization, from individual contributors to senior leadership. - Experience utilizing VNDLY Vendor Management System - Experience working with a Managed Service Provider. - Demonstrated ability to exercise independent judgment and discretion while applying company policies and practices to determine appropriate action. - Understanding of contingent workforce classifications and processes. - Strong analytical and problem-solving skills with the ability to proactively identify and address issues before they escalate. - Proven attention to detail and accuracy across all areas of work. - Excellent communication skills and demonstrated experience handling sensitive matters with tact and diplomacy. - Proficiency with MS Office, Google Suite, Slack, Zoom, ServiceNow, and the ability to leverage AI tools such as Gemini, ChatGPT, CoCo, Snowflake Intelligence, and similar technologies. - Self-starter and fast learner capable of operating with minimal direction in a fast-paced environment. - Collaborative mindset with a proven ability to thrive in a team environment. BONUS POINTS IF: - Experience using Zip P2P Tool, Workday HCM - Experience with creating training videos - Ability to make things pop and show a flare using current technologies and trends - A fun get it done attitude and ability to think outside the box WHY JOIN OUR TEAM AT SNOWFLAKE? - Be part of a dynamic, high-impact team at the intersection of People Operations and workforce strategy — where your work touches every corner of the company. You'll partner directly with senior leadership on complex, meaningful challenges that shape how Snowflake manages its global contingent workforce. - This is a role for someone who loves building, connecting, and improving — you'll develop cross-functional relationship