Job Opportunities API

About Us:   DelCor Technology Solutions, a privately held consulting firm based in Silver Spring, MD, has been providing technology consulting and IT support to associations and nonprofits for more than 40 years. Our success has been driven by our unmatched dedication to our clients and our goal to be an ideal workplace for our employees.    We admit, we’re not shy about what makes us special. We have an outstanding team comprised of highly qualified and motivated individuals who really know their stuff. We’re intimately familiar with the 501(c) community, which allows us to truly understand our clients’ needs and objectives.    At DelCor, we’re focused on building long-term relationships both with our clients and among our staff. While our team has the technical chops to get any project done, what sets us apart is our ability to merge customer service with technical know-how. We bring our DelCor values to every client, project, meeting, and event.     In the association space we’re known as the people who offer technical expertise and strategic guidance, but as a team we like to get together and work on community projects, have baking competitions, or even jump out of airplanes—don’t worry, that’s not a hiring requirement.     About the Role:   Join DelCor as a Managed Services Consultant and become the go‑to technology partner for our DMV‑area nonprofit and association clients. In this hybrid, client‑facing role, you’ll tackle fresh challenges every week! Designing tech plans, optimizing technology workflows, and troubleshooting networks to deliver tangible impact. Expect to spend 4-5 days onsite, deepening relationships and driving measurable improvements in our clients’ technical environments. Key   Responsibilities:    Suppor t   DelCor’s  clients by  gaining an in-depth understanding of their networks and leading on problem and incident  management     Collaborat es  with client leadership to develop and support an IT  roadmap   Collaborate with  various  teams  at client sites to maintain network  infrastructure     Pr oactively provide updates on client status es  to  DelCor’s  leadership team    Act as the main POC for our clients and be their go-to resource when it comes to their  networks and  systems     Administration and troubleshoot ing  for:    Servers,  Firewalls, Wireless Access Points, Desktops, Remote Access, Email Services (Office 365) , Networks   Ability to lead on issues, take escalations from IT Services Desk   Provide high-level customer service  to clients  through  timely ticket closures , continuously providing updates, and   professional  responses to  emails and  requests   Preferred Experience/Training :   4 + years hands‑on in Microsoft environments Proficient with Windows Server 2016/2019/2022 and Windows 10/11 desktops Solid grasp of Microsoft 365 services (Exchange Online, Teams) and Azure AD Expertise in Active Directory, Group Policy, and device management (Intune/Endpoint Manager) Networking fundamentals in IP addressing, DNS, DHCP, VLANs Experience configuring firewalls and VPNs Comfortable in both enterprise‑scale and small‑office settings, with hybrid on‑prem/cloud setups Strong verbal and written communication skills to be able to translate technical concepts into clear, actionable terms Nice‑to‑Have Microsoft certification (Modern Desktop Admin, Azure Admin) Bachelor’s degree in IT, Computer Science, or related field Our Exceptional Benefits and Perks &nb