Job Opportunities API

Reports To: T he Client Services Supervisor, Client Services Manager, or equivalent leadership. Schedule: Monday-Friday 8:30am - 5:30pm Be the First Impression. Set the Standard. We’re seeking a dynamic, service-driven Concierge Associate to serve as the face of the office and create unforgettable first impressions. As the first point of contact for colleagues, clients, guests, and vendors, you will deliver a welcoming, elevated, and personalized experience. This role goes beyond traditional reception — it’s about creating moments that feel thoughtful, seamless, and memorable. If you thrive on hospitality, anticipate needs before they’re spoken, and take pride in curating exceptional workplace experiences, this role is for you. Why This Role Matters As a Concierge Associate, you set the tone for every interaction. Your professionalism, attentiveness, and proactive service ensure colleagues, clients, and visitors feel valued and supported from the moment they enter the office . By creating a polished and seamless workplace experience, you enable teams to focus on their work, foster positive impressions, and uphold the high standard of service expected across the organization. What You'll Do Create Exceptional First Impressions Provide a warm, polished, and professional welcome to all guests and employees Ensure every interaction is engaging, personal, and service-driven Elevate the Workplace Experience Conduct floor walks to maintain cleanliness, organization, and stocked supplies Manage visitor registration and meeting room bookings using workplace technology Track guest preferences and accommodate special requests creatively Collaborate and Deliver Seamless Support Partner with Workplace Experience and service teams to ensure smooth daily operations Maintain a safe, clean, and professional reception environment Anticipate needs and resolve issues proactively What You Bring Exceptional customer service and communication skills Strong organizational abilities and comfort multitasking independently Proficiency in Microsoft Office and ability to learn new systems quickly Professional presence with a calm, solutions-oriented mindset A genuine passion for hospitality and creating memorable experiences Qualifications High School Diploma or equivalent 1–2+ years of client-facing or hospitality experience preferred Strong time management and problem-solving skills Flexibility to work assigned schedules Ability to lift/move up to 40–60 lbs. (with cart assistance) Ability to stand, walk, bend, or sit for extended periods Manual dexterity to operate office equipment WHAT WE OFFER Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities. Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do. We Recognize Talent: We offer a variety of recognition programs for all levels of employees. Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account.  PTO allows employees to take approved time off for any reason. Bonuses: Are available for employee and client referrals for current employees. Benefit Offerings:  Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts. Note: Please inquire with the Human Resources team for benefit offerings per