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Complaints Manager

zopa
Companyzopa
CategoryCustomer Support
LocationLondon
RemoteHybrid
EmploymentNot stated
LevelManager
SalaryNot stated by the employer
Posted22 Jul 2026
Last verified31 Jul 2026
SourceEmployer career page (lever)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
Our Story   Hello there. We’re Zopa.   We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com!    We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.    If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
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Complaints Manager — zopa · Job Opportunities API