Complaint Handler
Davies
| Company | Davies |
| Category | Operations & Admin |
| Location | Preston |
| Remote | Hybrid |
| Employment | Full-time |
| Level | Entry |
| Salary | Not stated by the employer |
| Posted | — |
| Last verified | 30 Jul 2026 |
| Source | Employer career page (pinpoint) |
Description
⭐ Why Join Davies ? At Davies , people aren’t just part of the business — they are the business. Our value of succeeding together isn’t a slogan; it’s the way we operate every day. When you join us, you join a community that celebrates collaboration, supports your growth, and recognises the impact you make. You’ll be welcomed, supported, and rewarded with a benefits package designed to help you thrive: R eward platform — discounts at 800+ retailers 25 days holiday (rising with service) plus the option to buy 5 extra days Development, training, and professional qualifications to help you grow your career 🌟 The Role: Be the Voice of Fairness, Clarity & Resolution We’re looking for a calm, organised, customer‑focused individual to become a key part of our Complaints Resolution team . In this role, you’ll be the central point of contact for internal and external customers, guiding them through the resolution of reportable complaints with professionalism, empathy, and confidence. This is a full‑time, permanent opportunity where your communication skills, judgement, and problem‑solving abilities will shine. This is a hybrid opportunity to join a growing team in our Preston office
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