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Complaint Handler

Davies
CompanyDavies
CategoryOperations & Admin
LocationPreston
RemoteHybrid
EmploymentFull-time
LevelEntry
SalaryNot stated by the employer
Posted
Last verified30 Jul 2026
SourceEmployer career page (pinpoint)
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Description
⭐ Why Join Davies ? At Davies , people aren’t just part of the business — they are the business. Our value of succeeding together isn’t a slogan; it’s the way we operate every day. When you join us, you join a community that celebrates collaboration, supports your growth, and recognises the impact you make. You’ll be welcomed, supported, and rewarded with a benefits package designed to help you thrive: R eward platform — discounts at 800+ retailers 25 days holiday (rising with service) plus the option to buy 5 extra days Development, training, and professional qualifications to help you grow your career 🌟 The Role: Be the Voice of Fairness, Clarity & Resolution We’re looking for a calm, organised, customer‑focused individual to become a key part of our Complaints Resolution team . In this role, you’ll be the central point of contact for internal and external customers, guiding them through the resolution of reportable complaints with professionalism, empathy, and confidence. This is a full‑time, permanent opportunity where your communication skills, judgement, and problem‑solving abilities will shine. This is a hybrid opportunity to join a growing team in our Preston office
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