Community Manager
Hawthorne Residential Partners
| Company | Hawthorne Residential Partners |
| Category | Marketing |
| Location | Avenues of West Ashley - 2225 Ashley River Road - Charleston |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Manager |
| Salary | Not stated by the employer |
| Posted | 28 Jul 2026 |
| Last verified | 30 Jul 2026 |
| Source | Employer career page (greenhouse) |
Description
At Hawthorne Residential Partners , we’re looking for passionate, hardworking , and caring individuals who are ready to make a meaningful impact at our award-winning apartment communities each day.
As one of the top 50 largest multifamily management companies in the country- proudly rooted in the Southeast—we lead with heart and operate with purpose. Our Live It culture reflects our commitment to service, connection, and exceeding expectations at every turn.
If you're looking for a place where your work truly matters - come join us!
Community Manager | Job Overview
As a Community Manager , you lead the way—serving as the team’s coach, Live it! culture ambassador, and business strategist. In this role, you’ll oversee all aspects of community operations, including financial performance, leasing success, vendor partnerships, and resident satisfaction. You’ll guide your team through development, and daily support to ensure consistent performance, strong occupancy, and a thriving community environment.
Community Manager| Education, Experience, and License Qualifications
Education:
High School or GED equivalent.
Experience :
Two years of property management experience; this should include Leasing Consultant and Assistant Community Manager experience.
Six months of community manager experience in multi-family, Highly Preferred
Industry Software Experience: YARDI, Knock, and Microsoft, Highly Preferred
Licenses & Certifications :
Valid Driver's License.
CAM, CAPS, Real Estate license, and/or Property Management License preferred
Community Manager | Job Functions
Financial & Administrative Oversight
Manage budgets, rent collection, and community financial reporting
Oversee move-outs, deposit accounting, and delinquency tracking
Maintain accurate records using platforms like Yardi and Knock
Ensure compliance with company policies and legal standards
Property Performance & Operational Excellence
Conduct regular inspections to maintain curb appeal and quality
Drive leasing, renewals, and pricing strategies to meet occupancy goals • Partner with maintenance on work orders and preventative care
Oversee vendor services and ensure quality, safety, and timeliness
Team & Community Leadership
Build a strong, positive team culture across office and maintenance • Hire, train, and coach team members to meet performance goals • Host weekly team meetings to align on goals and celebrate wins
Lead with empathy while upholding accountability and standards
Resident Experience & Engagement
Address escalated resident concerns with professionalism and care • Plan and lead engaging resident events to boost satisfaction
Monitor and respond to online reviews to manage reputation
Maintain communication with leadership and ownership groups
Leasing & Occupancy
Support leasing efforts by conducting tours, responding to leads, and guiding prospects through the leasing process
Identify prospect needs, showcase available homes, and invite them to join the community
Ensure lease applications, renewals, and related documents are completed accurately and on time
Meet occupancy goals through strong leasing performance and resident retention
Create and manage content for the community’s social media platforms, highlighting resident events and promoting engagement
Maintain a clean, welcoming environment by ensuring the office, amenities, and common areas are immaculately presented
What Makes Someone SOAR in This Role?
Effective Communication: Communication is key! The ability to align your team, build trust, and drive team performance while working wi
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