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Commercial Intelligence Analyst

Ozow
CompanyOzow
CategoryData & Analytics
LocationCape Town
RemoteOn-site (inferred)
EmploymentNot stated
LevelNot stated
SalaryNot stated by the employer
Posted29 May 2026
Last verified30 Jul 2026
SourceEmployer career page (greenhouse)
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Description
Meet Ozow   Ozow is a leading fintech company that's redefining digital payments in South Africa and beyond. We're dedicated to making payments more accessible, secure, and convenient for both businesses and consumers. As a fast-growing player in the financial technology sector, Ozow fosters a culture of innovation, diversity, and inclusivity. We believe in pushing the boundaries of what's possible and are committed to making a positive impact on the world through our payment solutions.       More about this Ozow fantastic position     As a Commercial Intelligence Analyst , you will o wn the data infrastructure that powers Ozow's merchant acquisition and competitive takeout strategy. This is not a sales role — it is the engine behind the sales team. The GTM Intelligence Analyst ensures that reps always have a clean, enriched, prioritised, and sequenced pipeline of merchant leads in Salesforce, ready to work without manual preparation.   The person in this role sits at the intersection of data, tooling, and commercial strategy. They are the reason the machine runs at scale.   Your role and responsibilities   Competitor Intelligence & List Acquisition   Run regular BuiltWith exports to identify SA merchants currently processing with competitor payment gateways  Build and maintain structured target lists for each competitor segment, refreshed on a defined cadence   Apply standard filtering criteria (ecommerce platform, vertical, GMV tier, domain quality) to produce ranked candidate pools   Track list versions and maintain a clear audit trail of what has been imported and when   Data Enrichment  Run bulk email discovery across all merchant lists using Hunter.io and/or supplementary tools   Validate all emails prior to import using NeverBounce or ZeroBounce to protect domain reputation   Enrich records with platform confirmation (Shopify / WooCommerce / Other), switching friction score, and GMV tier estimate   Apply ICE scoring (Impact × Confidence × Ease) to rank leads for rep prioritisation   Salesforce & CRM Management  Import enriched merchant data into Salesforce via Data Loader, maintaining consistent field mapping across all competitor datasets   Manage deduplication, data quality, and schema integrity across the merchant pipeline   Build and maintain Campaign structures per competitor takeout wave   Configure and refine lead scoring formula fields and auto-assignment rules in Salesforce   Produce Salesforce reports and dashboards for weekly pipeline health reviews Outreach Sequencing  Trigger appropriate email sequences via Outreach.io or Salesloft based on ICE score tier and competitor segment   Monitor sequence performance metrics: open rates, reply rates, bounce rates, conversion to opportunity   Flag deliverability issues and adjust lists or sequences accordingly   Maintain sequence templates per competitor type   Process Optimisation Own and continuously improve the repeatable end-to-end playbook: list acquisition → enrichment → import → scoring → sequencing   Analyse conversion data to refine ICE scoring weights over time   Document all processes so the approach can scale across new competitors or new markets without rework   Proactively surface data quality issues, tooling improvements, or list strategy recommendations to the commercial lead   Tools & Technology   Hunter.io: Bulk email discovery from domain lists   BuiltWith: Competito
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