Job Opportunities API

Title: Clinical Applications Specialist (Customer Success) About the role We are seeking a motivated, curious PharmD to join our Customer Success team as a Clinical Applications Specialist . You'll work directly with clinical pharmacy teams, administrators, and IT professionals at hospitals and health systems around the world, helping them implement and get the most out of InsightRX Nova and InsightRX Apollo. You'll serve as a trusted clinical voice for our customers: someone who can learn to speak pharmacokinetics fluently, earn credibility fast with experienced pharmacists, and turn a new site into a confident, self-sufficient one. This is a 100% remote position. We value genuine curiosity about pharmacokinetics, AI, and the future of precision dosing as much as we value a specific training pedigree. PGY1/PGY2 residency training is preferred, but it's not a hard requirement. If you're a PharmD who's found yourself wanting more variety, more ownership, and more room to build than a traditional pharmacy career path offers, we want to hear from you. This role is expected to evolve over time as InsightRX grows and expands into new areas of focus. We're looking for someone who wants to help shape what comes next, not just fill a fixed job description. Compensation and benefits Salary: $120,000-$150,000 Company equity Medical, vision and dental insurance 401(k) Long-term disability and life insurance Flexible Spending Account (FSA) Unlimited PTO - most people take 3-4 weeks per year $250/year home office stipend What you'll do Own the clinical success of new InsightRX Nova and Apollo customers, from contract signing through go-live and beyond Lead onboarding for new hospital and health system customers, managing timelines and running formal training Build clinical credibility; pharmacists want to know you speak their language before they'll engage with the tool Provide ongoing clinical support and pharmacokinetic expertise so customers get real value from our platforms Contribute to hospital-level policy and protocol discussions where our software intersects with clinical practice Lead live virtual training sessions presented to pharmacists learning how to use the software Work closely with account executives to manage customers’ happiness, pharmacokinetic and clinical outcome metrics, and interest in new InsightRX products  Build and maintain training materials, documentation, and educational content for customers Collaborate with our Data Science team on analytics and reporting that help customers use the platform more effectively Bring the customer's voice into Product, Sales, and Marketing conversations Take initiative on projects beyond the core role. The people who thrive here tend to find, or create, opportunities in research, content, product feedback, events, and more What we're looking for   Required PharmD Genuine interest in or passion for pharmacokinetics. Deep expertise isn't required, we'll help you build it, but the curiosity has to be real Demonstrated experience presenting to groups and communicating clearly under pressure Experience working independently across multiple stakeholders (clinical, technical, administrative) to see a project through Excellent oral and written communication skills Comfort with ambiguity and a fast-moving, evolving environment. Priorities shift as we grow, and we're upfront about that   Preferred PGY1 +/- PGY2 residency training A track record of completing long-term, multi-stage projects Clinical expertise or strong clinical interest relating to our core offerings of pharmacokinetics, Infectious Diseases, and/or Bone Marrow Transplant/Oncology, and additional expertise or interest in anticoagulation, solid organ transplant, medication safety, and/or transitions of care.  Prior customer success, account management, or client-facing experience in a healthcare