Client Success Coordinator
TechnologyAdvice
| Company | TechnologyAdvice |
| Category | Operations & Admin |
| Location | United States - Remote |
| Remote | Remote |
| Employment | Not stated |
| Level | Not stated |
| Salary | Not stated by the employer |
| Posted | 1 Jun 2026 |
| Last verified | 30 Jul 2026 |
| Source | Employer career page (greenhouse) |
Description
Hi, we're TechnologyAdvice.
Headquartered in Nashville, Tennessee, TechnologyAdvice helps millions of B2B technology buyers make smarter decisions by providing trusted research, practical guidance, and connections to the world's leading technology brands. Our work spans 30+ media brands and 50+ newsletters, supported by a global team across the United States, United Kingdom, Singapore, Australia, and the Philippines.
We're a remote-first company that values curiosity, collaboration, and growth. We invest in our people, embrace AI and new technologies to improve how we work, and create opportunities for team members to build meaningful careers. Many of our leaders have grown from within, including our CEO, who started here as an intern.
We believe great work happens when people feel connected. Through company all-hands, team events, Slack communities, learning sessions, and in-person gatherings, we create intentional opportunities for our global team to collaborate, build relationships, and celebrate successes together.
All positions are open to remote work unless otherwise specified in the requirements below. The opportunity
Our Client Success team ensures that every client has a seamless, positive, and results-driven experience. Each Client Success Coordinator owns a portfolio of accounts and acts as the trusted partner guiding clients from onboarding through program delivery. You will collaborate closely with our sales, operations, and technology teams to deliver what has been sold while creating lasting client value.
This role is about more than project management. It requires taking ownership, anticipating needs, solving problems before they escalate, and helping clients see how their programs connect to their broader business goals. We rely on our Coordinators to be proactive, resourceful, and committed to client success, turning everyday interactions into long-term partnerships.
Location: United States
What you'll do
Build strong partnerships with clients by managing day-to-day communication, responding quickly to requests, and proactively reaching out to review performance, share insights, and align on goals.
Set up, monitor, and optimize client programs in Salesforce, ensuring accuracy and troubleshooting issues as they arise.
Analyze campaign performance and client feedback to deliver clear, actionable recommendations that improve outcomes.
Lead client onboarding and present Campaign Reviews, translating results into business-level insights that drive strategic discussions.
Collaborate across internal teams to refine processes, identify challenges, and recommend creative solutions that enhance both efficiency and client success.
Take ownership of account health by anticipating client needs, addressing potential risks early, and ensuring programs deliver against expectations.
Serve as the connector between clients and internal teams, ensuring that client objectives are understood, priorities are aligned, and deliverables meet the highest standard.
Who you are
A strong communicator who builds confidence through responsiveness, clarity, and professionalism across email, Slack, and Zoom.
Proficient in Google Sheets or Excel, with the ability to manage data, build reports, and check for accuracy.
Highly organized, able to juggle multiple accounts while still giving each client personal attention and care.
Eager to learn the ins and outs of B2B Demand Generation campaigns to better serve our customers.
Motivated to learn and dive into campaign performance data, identify insights, and connect them to client goals.
Comfortable with Salesforce (or similar CRMs), and meticulous about keeping systems accurate and up to date.
Detail-oriented with a sharp eye for quality, ensuring leads and campaign elements meet client expectations.
A proactive problem-solver who doesn’t just spot issues but takes initiative to resolve them and sugg
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