Job Opportunities API

    Client Services Manager Digible, Inc. is looking for a Client Services Manager to join our team! The Client Services Manager is responsible for leading, growing, and developing a high-performing team of 6-8 client service professionals, driving process innovation and strategy, while ensuring every client receives best-in-class experience that upholds our Digible standards.  Company Info: Privately owned and operated, Digible was founded in 2017 with a mission to bring sophisticated digital marketing solutions to the multifamily industry.  We offer a comprehensive suite of digital services as well as a predictive analytics platform, Fiona, that is the first of its kind.  Fiona has been called “revenue management for marketing”. At Digible, Inc. we love to celebrate our diverse group of hardworking employees – and it shows. We’re proud to say that for 2021, we are ranked #1 Top Workplace in Colorado AND #1 Workplace for “Best New Ideas”. We pride ourselves on our collaborative, transparent, and authentic culture.  These values are pervasive throughout every step of a Digible employee's journey. Starting with our interviews and continuing through our weekly All Hands Transparency Round-up, values are at the heart of working at Digible. We offer a full slate of benefits, including competitive salaries, stock options, medical, dental, vision, life and disability coverages, 3 weeks vacation, a 401(k) plan with match, and paid parental leave.  We also offer some not-so-standard, extra-fun benefits, including our own DEX (Digible Employee eXperience) program that allows employees to use 20% of their workweek for charitable or other self-directed activities, learning and development budgets and let’s not forget a dog-friendly office. :) We value diversity and believe forming teams in which everyone can be their authentic self is key to our success. We encourage people from underrepresented backgrounds and different industries to apply. Come join us and find out what the best work of your career could look like here at Digible. Digible’s Core Values: Humility Authenticity Focus Happiness Curiosity  Digible’s Purpose To be a role model for employee culture and a catalyst for progressive change. You’ll love this job if you: Thrive on building and leading high-performing teams through mentorship, structure, and accountability Are data-driven and enjoy managing KPIs that drive performance, efficiency and growth Excel at problem-solving, navigating complex client dynamics, and maintaining composure under pressure Embrace process improvement and love designing scalable, efficient strategies that support rapid growth  Can balance client work with bigger-picture thinking to support department and company-wide initiatives Are a team player and naturally think “we” instead of “I” Enjoy data analysis and diving into the weeds when needed, while knowing when to zoom out for strategic impact Are a highly organized individual and pride yourself on keeping track of small details Lead with curiosity, humility, and authenticity, modeling the values that make Digible unique Have an insatiable appetite for learning and self-improvement and are striving to be the best version of yourself What you’ll do: Lead, coach and develop a team of 6-8 account managers focused on delivering high-quality client service to enterprise and strategic accounts Foster a culture of accountability, collaboration, and continuous improvement through ongoing mentorship, coaching, regular 1:1s, and meaningful feedback. Oversee team operations and manage to key performance metrics Partner cross-departmentally with internal teams to align account strategies and deliver performance excellence  Lead quarterly department initiatives that advance operational efficiency, client outcomes, or service innovation. Work