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Job Title: Client Services Associate Reports To: The Client Services Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Mailroom Associate Job Summary The Mailroom Associate is responsible for managing incoming and outgoing mail, packages, and shipping activities while providing excellent customer service to employees and visitors. This role also supports office operations by maintaining supplies, assisting with print equipment, and helping ensure a clean and organized workplace. Key Responsibilities Receive, sort, track, and distribute incoming mail and packages. Process outgoing mail and shipments using approved procedures. Notify employees of package deliveries and assist with mail-related inquiries. Support shipping and receiving activities, including verifying packages and shipping documents. Maintain and restock office supplies, paper, and toner. Monitor and support copy/print equipment to ensure proper functionality. Assist with meeting room setups and office support tasks as needed. Provide reception or front desk coverage when required. Perform light maintenance, organization, and cleaning of mailroom and common areas. Deliver excellent customer service and maintain professional interactions with employees and visitors. Complete additional administrative or operational tasks as assigned. Qualifications High school diploma or equivalent required. 1+ years of experience in mailroom, office services, shipping/receiving, or a related role preferred. Strong customer service and communication skills. Basic computer skills, including Microsoft Office. Ability to prioritize tasks and work independently. Strong organizational and time management skills. Physical Requirements Ability to stand, walk, bend, and lift throughout the workday. Ability to lift and move packages weighing up to 40 lbs. Ability to push wheeled carts and operate standard office equipment. Additional Information Professional appearance and adherence to company policies required. Minimal to no travel required. Duties may be adjusted based on business needs. Job Title Alternative: If the role is heavily focused on mail and package handling, consider using Mailroom Associate or Mail Services Associate instead of Client Services Associate , as it better reflects the primary responsibilities and attracts more relevant candidates. Compensation:  The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors. Vacancy Status: This posting is for an existing vacancy. Pay Range $25 — $25 USD WHAT WE OFFER Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities. Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do. We Recognize Talent: We offer a variety of recognition programs for all levels of employees. Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account.  PTO allows employees to take approved time off for any reason. Bonuses: Are available for employee and client referrals for current employees. Benefit Offerings:  Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts. Note: Please inquire with the