Job Opportunities API

NOVA Cat Clinic is looking to add a compassionate and skilled Client Service Representative   who loves to work with cats to our team. At our Rarebreed clinic, you can help reimagine the veterinary experience in your community. As part of our team, you will be the first point of contact for our clients. You will greet customers by phone as they arrive, book appointments, and answer phone calls, as well as attend to the needs of clients for prescriptions, prescription diets, etc. The ideal candidate has a cheerful disposition, excellent communication and computer skills, and is able to work independently and with a team. NOVA Cat Clinic is the only Cat-Friendly Practice inside the beltway. We are a full-service medical center for cats specializing in preventive medicine, responsive treatment, and collaboration with owners. Our clinic is here to make a comfortable and stress-free environment for clients and their cats! https://www.novacatclinic.com/     Client Service Representative NOVA Cat Clinic in Arlington, VA $19.00-21.00 hourly pay rate WHAT YOU’LL DO      Greet clients as they arrive for their appointments   Leads practice opening and closing procedures Ensures all public areas are clean and presentable Processes cash, checks, charge card payments, and credit account payments Schedules appointments for the clinic, adhering to practice and Doctor preferences Assists in updating client/patient files Prepares and sends client correspondence and reminder notices Welcomes clients and patients to the practice with a warm and friendly demeanor Answers incoming telephone calls applying proper telephone etiquette Presents clients with medications, instructions, new client kits, and other take-home items Handles emergency situations with great care, patience, and following established clinic policies and procedures Addresses client concerns in a calm appropriate manner, ensuring every experience ends in satisfaction Our Comprehensive benefit package includes:    Medical, dental, and vision insurance  401(k) with a total company match up to 4%, after 6 months of employment  Generous paid time off and flexible scheduling  Continuing education allowance and professional development support  Mental Health Resources  Company paid bonding leave or applicable state provided bonding leave  Perks for Your Pets Too! Because we know how much your pets mean to you, we offer special benefits designed just for them:  Pet Care: Discounts on veterinary services and products  Diagnostics: Savings on reference lab testing  Nutrition: Discounts on Purina pet foods  Insurance: Preferred rates with our pet insurance partner  REQUIREMENTS       1 plus year veterinary experience or education    Team-oriented    Ability to multi-task    Customer service experience is preferred Experience as a receptionist is preferred Excellent communication skills with a focus on customer service Strong work ethic and positive attitude Familiar with computers Excellent multi-tasking skills Rarebreed Veterinary Partners   is a purpose-driven team that places talent first by supporting professionals to thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. We pride ourselves on going the extra mile to create exceptional work experiences for our hospital teams. We focus on providing our hospitals with the best culture, tools, and support to allow the staff to focus on what they love most: caring for our animal companions.    Joining our fun and team-first atmosphere comes with a level of support that’s hard to find anywhere else. Everything we do is with purpose – down to the w