Job Opportunities API

The Public Ledger of Openings

← Back to the ledger

Client Service Associate

Guidepoint
CompanyGuidepoint
CategoryCustomer Support
Location東京都
RemoteOn-site (inferred)
EmploymentNot stated
LevelNot stated
SalaryNot stated by the employer
Posted10 Jan 2025
Last verified30 Jul 2026
SourceEmployer career page (greenhouse)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
Overview: The Client Service team connects Guidepoint’s clients with subject-matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours.   Interview Process:   Meet your Guidepoint Recruiter!   Initial Candidate Screen   Meet the Guidepoint Teams!   Hiring Manager Interview   Hiring Team Interview   Mock Assessment Complete a stimulated client request and gain more insight into the role   Mock Review Interview Interview Process Outcome   Who We Are:   Team-oriented and collaborative   Hard-working professionals who strive for excellence   Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients   Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint   Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.   What you will own:     Work with Project Managers and other team members to develop strategies for satisfying each client project request   Operate in a sales environment to identify the best experts to join our network who provide consultant for client projects   Utilize LinkedIn, press releases, case studies and the internet to identify the best experts for clients to get their strategic or investment questions answered  Screen experts for their suitability for specific client projects and create professional profiles for client consideration    Operate with a global teamwork mentality that leads to building and maintaining strong relationships with other Guidepoint employees, offices, and Advisors    Experience you will bring: Bachelor’s degree or above   Previous internship, volunteering or extracurriculars Skills you will bring: Desire to work in a sales/ lead generation role that is KPI and metrics-driven   Ability to work in a fast-paced entrepreneurial environment   Excellent time management and organizational skills   Outgoing personality with the ability to speak with people at all professional levels   Intellectual curiosity and desire to learn   Excellent written and verbal communication skills in Japanese and English   Demonstrated ability to work both individually and as part of a team   What We Offer:   Client Service Associates can earn up to ¥7,180,000 (for strong performance) over a twelve-month period. The compensation package consists of an annual base salary which includes a fixed overtime allowance, and variable compensation linked to individual performance. Hybrid work environment, 2 days work from home   International exposure to the global Guidepoint  client service teams   Monthly commissions paid in USD   Generous paid annual leave   Casual  and entrepreneurial work environment   Social and team-building events   Central office location in Marunouchi, located near  Otemachi and Tokyo stations About Guidepoint: Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.   Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees world
HOUSE AD991,236 openings. Erioun finds yours.Scored against your own profile, every hour.Try the radar →