Client SaaS Implementation Lead (Remote)
Businessolver
| Company | Businessolver |
| Category | Customer Support |
| Location | Remote - United States |
| Remote | Remote |
| Employment | Not stated |
| Level | Lead |
| Salary | Not stated by the employer |
| Posted | 2 Dec 2025 |
| Last verified | 30 Jul 2026 |
| Source | Employer career page (greenhouse) |
Description
Since 1998, Businessolver has delivered market-changing benefits technology and services supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment, minimize risk exposure, and engage employees with easy-to-use solutions and communication tools to assist them in making wise and cost-efficient benefits selections. Founded by HR professionals, Businessolver's unwavering service-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight.
**Please be aware of recruitment scams. Businessolver does not make job offers outside of our official hiring process or request payment or sensitive personal information. You will never receive an offer of employment without meeting a hiring authority and having a "live" and face-to-face conversation.** This role acts as the primary point of contact for a variety of large-scale clients during the discovery phase of a client’s onboarding experience. This role is expected to gather, analyze and document business requirements across all areas of our platform with both clients and vendors.
The Gig:
Serves as main of contact both internally and externally for Onboarding strategic planning, client relationship and definition of client requirements for all Businessolver service offerings.
Leads discovery sessions that result in detailed business requirements for clients.
Serves as the subject matter expert for clients and Businessolver as it relates to our delivery model and application of those requirements to both new project implementations and ongoing support/delivery.
Assesses and mitigates risk with scope of project discovery.
Effectively communicates project expectations and progress to our clients, team members, and executive team in a timely and clear manner during discovery
Actively participates in business development and increases revenue opportunities.
Demonstrated initiative and drive within a fast-paced environment is required.
May perform other duties as assigned.
What you need to make the cut:
5+ years proven experience in benefit administration SaaS implementation
Bachelor's degree preferred
Health & Welfare benefits administration or Consulting, Client Onboarding or IT consulting, or benefits administration is a plus
Strong quantitative/analytical skills
Strong written and oral communication skills
Ability to work within tight delivery timeframes
Fluency with all MS Office tools, including Access, Project, and Visio
Experience leading multiple strategic, complex projects with successful results (scope, schedule, and budget) simultaneously
Experience defining and documenting processes, and driving continuous improvement to processes via process measurement/metrics
The pay range for this position is 68K to 107K per year (pay to be determined by the applicant’s education, experience, knowledge, skills, abilities, balanced against internal equity and competitive market based geographic ranges).
This role is eligible to participate in the annual bonus incentive plan.
Other Compensation: If this position is full-time or part-time benefit eligible, you will receive a comprehensive benefits package which can be viewed here: https://businessolver.foleon.com/bsc/job-board-businessolver-virtual-benefits-guide/
Dear Applicant.
At Businessolver, we take our responsibility to protect our clients, employees, and company seriously and that begins with the hiring process.
Our approach is thoughtful and thorough. We’ve built a multi-layered screening process designed to identify top talent and ensure the integrity of every hire. This includes quickly filtering out individuals who