Job Opportunities API

Client Operations / Admin Coordinator, are you there? Hey there! We’re looking for a Client Operations / Admin Coordinator to join an Australian-based RegTech company. If you enjoy solving operational challenges, improving systems, and proactively keeping everything running smoothly behind the scenes, keep reading! 🌎 100% Remote 💵 Salary in AU$2,000 – AU$2,500 per month 📍Philippines – Reporting to the Australian team (9:00 am – 6:00 pm AEST) 🕒 Full Time About our client Our client is a fast-growing Australian R&D tax compliance business with an end-to-end model that combines a technology platform, AI-enabled tools, and advisory support. The business helps innovative companies manage R&D evidence, expenditure, claim preparation, and lodgement workflows more efficiently. As the business continues to grow, they are looking for a highly organised Client Operations / Admin Coordinator who thrives in startup environments and enjoys bringing structure to fast-moving teams. Success in this role looks like taking ownership of repeatable client operations and administrative workflows, ensuring the clients, payments, CRM, user interaction and documentation are accurate, up to date and well coordinated without requiring constant follow-up from the leadership team. About RunRemote Our mission is to help connect the top-rated remote talent with the world's best job opportunities. Our key markets and clients are located in the US, AUS, UK & Canada just to name a few. All of our roles are full-time and 100% remote, cutting out the daily commute, and providing top-rated talent with the best job opportunities, all from the comfort of their home. In your day-to-day, you will: Client Onboarding & Administration Coordinate the end-to-end client onboarding process for tech-only and fixed-fee clients. Prepare and issue engagement letters. Follow up with clients to ensure signed agreements are returned promptly. Coordinate onboarding activities and ensure all required information is captured before internal handover. Create and maintain accurate onboarding records. Ensure all onboarding requirements are completed before work commences. CRM & Operations Management Maintain monday.com as the operational workflow source of truth, while keeping HubSpot accurate for CRM, communications, pipeline and reporting purposes Keep client and consultant partner records, pipelines, and workflow stages accurate and up to date. Maintain accurate CRM data, tagging, contact lists, and operational records. Update client, onboarding, and payment statuses across systems. Ensure operational data remains organised and reliable. Enhance operational workflows to support business growth. HubSpot Marketing Support Manage HubSpot email campaigns and communications. Generate campaign performance reports. Support webinars and workshops, including attendee communications and follow-ups. Prepare and coordinate newsletters and technology updates, including collecting input from the team, preparing HubSpot mail-outs, managing approvals and tracking campaign results. Identify opportunities to better utilise HubSpot. Executive & Administrative Support Manage recurring administrative tasks. Organise and maintain documents in SharePoint. Format client-facing documents and internal materials. Coordinate internal documentation. Track action items and follow-ups. Provide day-to-day administrative support across repeatable operational workflows and ad hoc business needs. Process Improvement Identify workflow inefficiencies. Recommend workflow enhancements and automation opportunities. Optimise HubSpot workflows. Create and maintain SOPs and process documentation. Support operational scaling initiatives. Support continuous operational improvements as the role matures. Project Coordination As the role evolves, you'll