Client Lead, Media
Monks
| Company | Monks |
| Category | Uncategorised |
| Location | Mumbai |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Not stated |
| Salary | Not stated by the employer |
| Posted | 6 Jul 2026 |
| Last verified | 2 Aug 2026 |
| Source | Employer career page (greenhouse) |
Description
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website ( monks.com/careers ). Media Client Lead to help manage deliverables, tasks, and stakeholders on digital marketing projects. As a delivery manager, the Client Lead will build strategic relationships with the local clientele, overview day-to-day communications with clients, manage internal and external stakeholders to ensure project delivery, and design & maintain robust project plans specific to the client’s needs. Successful candidates for this opportunity will demonstrate a broad, strategic view, focused on achieving long-term client success, and will actively seek and drive new revenue opportunities by cultivating an environment for organic growth and upselling.
The Role
This role focuses on shaping digital marketing strategy and maturity focused on social, communicating the value of the deployed solutions and nurturing client relationships. While it requires technical knowledge in media and data, you will be supported by our technical teams (media SMEs, analysts, platform experts, engineers and data scientists) when it comes to execution.
You will be someone with proven project management experience, who has worked across media and analytics-related projects with proven results. You will deliver value through orchestrating and communicating the value of media strategies at scale and deliver through tailored analytics, media and cloud solutions.
Responsibilities Include:
Working with clients to understand their business objectives and data maturity to develop KPIs and roadmaps that drive desired outcomes.
Lead the development of comprehensive project plans that detail the roles, responsibilities, and deliverables for each team and stakeholder.
Organise and support project teams to deliver high-quality output across defined scopes of work
Manage a team of 4-5 paid media service professionals
Ensure that business outcomes are clearly defined, approved and delivered with benefits realised and value clearly communicated at each step of the way
Develop quality content to communicate project plans, wins and issues to internal and external leadership
Organise day-to-day, weekly and ongoing communication with internal and external stakeholders through project plans, emails, meetings and QBRs
Manage relationships with internal and external stakeholders on the project that support effective execution and efficient delivery
Manage internal operations for the project including but not limited to time tracking, ticketing, billing, and finance
Develop processes and documentation to organise day-to-day project operations
Lead communications and nurture client relationships that encourage growth opportunities beyond the project scope
Contribute to the building of knowledge and capability amongst the client service organisation through facilitating training and mentoring of team members
Proactively drive the identification and execution of growth opportunities across accounts to increase revenue opportunities and profitability of engagements.
What you bring to it:
Requirements:
Proficient in written and verbal English
8+ years of digital marketing experience, whether at a publisher, agency, consultancy, trading desk, technology company, or brand.
Specific expertise in Social media platforms is required for this role
Experience with AdTech or MarTech solutions (such as Google Marketing Platform, Amazon, Google Ads, Meta, TikTok etc.)
Strong grasp of the overall