Job Opportunities API

AffirmedRx is on a mission to improve health care outcomes by bringing clarity, integrity, and trust to pharmacy benefit management. We are committed to making pharmacy benefits easy to understand, straightforward to access and always in the best interest of employers and the lives they impact. We accomplish this by bringing total clarity to business practices, leading with clinical approaches, and utilizing state-of-the-art technology. Join us in improving health care outcomes for all!  We promise to do what’s right, always. Position Summary: The Client Implementation Specialist supports the successful onboarding and renewal of AffirmedRx clients by coordinating implementation tasks, documentation, and timelines. This role works closely with Implementation Managers and cross‑functional teams to ensure accurate execution, timely delivery, and a positive client experience throughout the implementation lifecycle.  The ideal candidate is detail‑oriented, organized, and comfortable working in a fast‑paced environment where coordination, communication, and follow‑through are essential to a positive client experience.  What you will do: Implementation Support: Support implementation activities for new clients, renewing clients and TPA (Third Party Administrators) changes by executing assigned tasks and deliverables throughout the implementation life cycle  Assist with coordinating onboarding timelines, milestones, and documentation in alignment with established project plans  Track implementation progress and help ensure tasks are completed on schedule and according to quality standards  Maintain and organize implementation artifacts, including client documentation, configuration files, and meeting materials  Identify risks, issues, or gaps and escalate appropriately to Implementation Managers  Help validate information received from clients and partners for accuracy and completeness    Cross-Functional Collaboration: Work closely with Implementation Managers, Client Success Managers, and internal teams to ensure seamless handoffs and alignment  Support coordination with vendors and external partners to facilitate data exchanges, testing, and readiness activities  Participate in implementation meetings by preparing agendas, taking notes, and tracking follow‑ups  Contribute to internal process improvements aimed at enhancing efficiency and client experience    Performance and Quality Support: Assist in monitoring key implementation metrics and service‑level commitments  Ensure documentation and deliverables support downstream client success and performance guarantees  Help identify opportunities to improve workflows and reduce friction for clients and internal stakeholders    What you need: 5 years of experience cross functional alignment, project coordination, onboarding, training Bachelor’s degree in healthcare administration, business or equivalent professional experience Demonstrated ability to manage project plans, track deliverables, and drive follow-up on action items   Experience facilitating meetings, documenting decisions, and maintaining implementation governance artifacts   Strong analytical skills with the ability to review requirements, validate data, and identify potential risks or gaps  Strong organizational and time‑management skills with the ability to manage multiple priorities  High attention to detail and accuracy in documentation and data handling  Clear and professional written and verbal communication skills  Ability to work collaboratively