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Client Engagement Associate

advocate
Companyadvocate
CategoryCustomer Support
LocationOrlando
RemoteRemote
EmploymentNot stated
LevelEntry
SalaryNot stated by the employer
Posted13 Oct 2024
Last verified31 Jul 2026
SourceEmployer career page (lever)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
Overview At Advocate, our mission is to empower Americans to obtain the government support they've earned. Advocate aims to reduce long wait times and bureaucratic obstacles of the current government benefits application process by developing a unified intake system for the Social Security Administration, utilizing cutting-edge technologies such as artificial intelligence and machine learning, crossed with the knowledge and experience of our small team of EDPNA’s and case managers.    We are seeking a dynamic and persistent Outreach & Intake Specialist to be the crucial first point of contact for potential claimants. In this role, you will engage new leads, guide them through the initial information gathering and contract signing process via our Onboarding Flow, and effectively convert interested individuals into Advocate claimants. You'll focus on initiating the claimant journey, ensuring potential claimants feel supported and informed from the very beginning. If you are results-oriented, possess excellent communication skills, and are passionate about helping people navigate complex processes, this role offers the opportunity to make a significant impact without managing ongoing case submissions.
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Client Engagement Associate — advocate · Job Opportunities API