Client Director, Frontier Data - US
Turing
| Company | Turing |
| Category | Data & Analytics |
| Location | Palo Alto |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Director |
| Salary | Not stated by the employer |
| Posted | 20 Sept 2025 |
| Last verified | 30 Jul 2026 |
| Source | Employer career page (greenhouse) |
Description
About Turing
Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises looking to deploy advanced AI systems. Turing accelerates frontier research with high-quality data, specialized talent, and training pipelines that advance thinking, reasoning, coding, multimodality, and STEM. For enterprises, Turing builds proprietary intelligence systems that integrate AI into mission-critical workflows, unlock transformative outcomes, and drive lasting competitive advantage.
Recognized by Forbes, The Information, and Fast Company among the world’s top innovators, Turing’s leadership team includes AI technologists from Meta, Google, Microsoft, Apple, Amazon, McKinsey, Bain, Stanford, Caltech, and MIT. Learn more at www.turing.com Overview
We are seeking a seasoned techno-functional leader to drive the development and execution of large-scale LLM training programs. This leader would partner with our clients (leading LLM labs) research teams to:
Identify opportunities for building training datasets to improve model capabilities and performance
Generate these datasets with high quality and speed
Build automation tools and processes for scalability
Deliver the datasets so that they are easily usable by our clients
Key Responsibilities
Operational Leadership & Performance Management
Lead and scale global delivery teams of 100+, distributed across functions, regions, and levels (ICs, leads, and managers)
Implement performance management systems that go beyond managerial reporting using data-driven metrics, tools, and products to assess productivity, quality, and output consistency
Build strong operational structures that allow for transparency, accountability, and early detection of underperformance
Partner with cross-functional leads to optimize workflows and improve internal tool adoption for delivery efficiency
Data Quality & Scripting-Driven Automation
Own the quality, accuracy, and scalability of data generated for LLM training
Move beyond manual QA layers by leveraging Python scripting, APIs, and automation frameworks to measure, validate, and improve dataset integrity
Design and oversee tools or scripts for data validation, annotation accuracy checks, and pipeline consistency
Ensure datasets adhere to compliance standards (PII, GDPR, HIPAA) and can be programmatically tested for usability and quality
LLM Training & Evaluation
Lead generation and delivery of high-quality, scalable datasets focused on SFT, RLHF, reasoning, and agentic workflows
Oversee the entire data lifecycle from client intake and annotation workflow design to delivery
Partner with product, research, and engineering teams to implement evaluation metrics (e.g., win rate, inter-annotator agreement, and pairwise preference scoring)
Client Partnership & Communication
Serve as the primary point of contact for enterprise AI clients; manage expectations, delivery timelines, and escalations
Build relationships with engineering and research stakeholders by delivering consistently high-quality data
Communicate effectively across technical and non-technical audiences; provide transparency through structured updates and quality reporting
Team Development & Tooling
Recruit, mentor, and coach cross-functional leaders (Eng, Data, Ops, and Program Management)
Drive adoption and improvement of internal tools (e.g., task management systems, quality dashboards)
Champion continuous improvement across data quality, tools, and delivery processes
Required Qualifications
10+ years of experience leading large-scale technical delivery organizations, ideally across AI, ML, or data operations
Bachelor's degree in Engineering, Computer Science, or equivalent technical discipline
Demonstrated ability to act as a strategic business partner with our client
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