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REDWOOD CITY SCHOOL DISTRICT CLASS TITLE: SCHOOL OFFICE ASSISTANT I RCSD takes pride in our dedicated workforce and strong connection with our students, families, and community. Our highly dedicated and skilled team of professionals provides a safe and supportive, inspirational and rigorous, joyful and inclusive environment for all learners. We are looking to build our workforce with a staff who share this vision and want to instill passion in learning emphasizing student strengths and gifts for all learners: all abilities, all ethnicities and cultural identities, LGBTQ+ youth, and multilingual learners.   BASIC FUNCTION: Under the direction of the Principal or Director, perform a wide variety of clerical assistance duties at an assigned school or program office involving frequent and responsible contact with students, staff and the general public.   DISTINGUISHING CHARACTERISTICS: Incumbents in the School Office Assistant I classification perform a variety of clerical assistance duties for an elementary school or Child Development Center office. Positions in the class typically assist a School Office Manager in the operation of the office. Incumbents in the School Office Assistant II classification provide clerical assistance to a middle school where the complexity is increased because of the variety and types of student programs.   REPRESENTATIVE DUTIES: Perform a variety of clerical assistance duties for an elementary school or child development center involving frequent and responsible contact with students, staff and the general public. Provide assistance to an Office Manager in the operation of the school or program office; maintain attendance and registration records; provide first aid assistance in the absence of health personnel and according to established guidelines. Answer phones and take messages or receive needed information; provide information and assistance to students, teachers, parents and others regarding assigned office or program; explain established policies and procedures. Translate and interpret both oral and written documents and communications for teachers, parents, students and administrators as required. Assist students and parents in correct procedures for completion of forms, applications and registrations; review complete forms for accuracy and completeness. Compile and maintain a variety of statistical records and reports relating to assigned office or program. Contact substitute teachers and instructional assistants needed at program sites; assist in the compliance with State adult-child ratios. Maintain appropriate files, forms, cards and records; operate computer terminal to input and update a variety of data. Collect and account for fees, fund-raising moneys and other cash as assigned; receive monies, issue receipts, balance, reconcile and post to ledgers; prepare deposits as needed; maintain related financial records. Type, duplicate and distribute a variety of correspondence and documents, including letters, notices, articles, forms, lists and proposals. Operate a variety of office machines, including typewriter, calculator, copier and computer terminal. Receive, sort and distribute mail; order, maintain and distribute materials, supplies and equipment as directed; pick up and deliver reports and supplies as assigned. Perform related duties as assigned. KNOWLEDGE AND ABILITIES: KNOWLEDGE OF: Modern office practices, procedures and equipment. Record keeping techniques. Operation of a computer terminal. Correct English usage, grammar, spelling, punctuation and vocabulary. Interpersonal skills using tact, patience and courtesy. Telephone techniques and etiquette. Oral and written communication skills. First aid procedures. ABILITY TO: Perform assigned clerical duties quickly and accurately. Understand and follow oral and written directions. Work cooperatively with others. Establish and maintain effective working relationships with others.