Job Opportunities API

Job Title: Claims Associate Location: London/Hybrid (Typically 2/3 days in the office) Type: Full time – Permanent (If you are a job share partnership, work reduced hours, or any other way of working flexibly, please do still get in touch) At Price Forbes, we provide much more than just a workplace. We are dedicated to fostering skill development and knowledge within a team that is passionate about their work, values their Employees, and truly celebrates diversity. Working at Price Forbes means you’ll be part of The Ardonagh Group. We are proud of our innovative environment offering many opportunities for growth across the wider group. Employees regularly move between our united teams, and we encourage you to make your role your own. Our offices are lively and exciting places to be, but we understand that life needs flexibility, and offer a genuinely flexible approach to working. If you are looking to join a thriving, energetic business with exciting plans, this role could be an ideal fit for you. What we can offer: We offer much more than just an inclusive culture with apprenticeships, study support, participation in our annual Spotlight Awards, Community Trust, Sports Teams, office socials, events and so much more. All of this with a supportive management team as well as working alongside some of the industry’s top talent. You’ll have access to wellbeing programs, fantastic discounts across many big-name businesses including supermarkets, gym memberships, restaurants, and healthcare cash plans etc. Further perks of working with us (Fixed benefits): Employer pension contribution of 10% (providing you, the Employee provides 5%). Good work life balance - flexibility to suit you. Competitive salary. Life Assurance at X4 of your base salary. Group Income Protection. Generous Annual Leave entitlement. Private Medical Insurance. Group annual bonus scheme. Purpose of the Role: To support the Energy and Construction Claims team by effectively processing and settling claims and to deliver a quality claims service to clients both internal and external Key Role Accountabilities: Principal Tasks Ensure Claims are settled within specific handling times and Clients kept updated with the progress of their Claim. Managing and promptly resolving all assigned external and internal queries Providing support to the team members as and when required. Managing own workload, and time, to maximise efficiency. Ensuring that deadlines and targets are met. Dealing with a claim(s) notification(s). Reviewing details in conjunction with instructions and coverage/wording afforded, acknowledge to client/intermediary, prepare claims file accurately and promptly and maintain in-house and external computerised claims records. Producing claims information and presenting to insurers, either in written or networked format; and dealing with any resultant instructions, queries and enquiries. Monitoring insurers’ agreement and payment of funds ensuring that payment(s) made to the appropriate beneficiary. Ensuring relevant insurer’s instructions are notified to Client/expert and vice versa. Building meaningful relationships with Clients, experts and insurers by dealing with them in a prompt, friendly and professional manner always. Building effective liaison with placing colleagues, including, where required, the maintenance and provision of claims statistics for renewal or similar purposes. Building effective liaison with accounting colleagues both in respect of collection/payment of funds, any queries and the subsequent clearance of accounting entries. Attending internal/external meetings as required. Qualifications & Experience: Essential skills Good GCSE/A level grades or relevant degree. Proficient in Word, Excel and PowerPoint. Strong numeracy skills. Strong communication skills and st