Job Opportunities API

ComeOn Group in short Founded in 2008, ComeOn Group is a leading global player in the rapidly growing iGaming market. Having launched its first online brand in 2010, ComeOn Group is running a wide range of exciting brands across multiple markets. Managing a multi-brand portfolio on its proprietary platform, offering a secure, innovative, and entertainment-driven player experience in both casino and sports. ComeOn Group is an international employer within the iGaming industry and has over 500 talented employees across 7 main locations.  Location : St. Julian’s, Malta (Hybrid) Are you inquisitive, analytical, and experienced in fraud prevention within the online gaming industry? If so, we want to hear from you!  As a Chargeback & Fraud Analyst, you will play a key role in safeguarding our brands by mitigating losses due to fraudulent activities. Your primary responsibilities will include managing incoming chargebacks, conducting detailed account analyses, and running various reports. You will also be tasked with investigating fraud-related cases and bonus promotion abuse in collaboration with other departments and third parties.  We are looking for someone with a keen eye for detail and a methodical approach to identifying past and emerging fraud trends. Your ability to make critical decisions that balance security measures with business growth will be essential to your success in this role.  Please note, this position involves working on a rotating shift schedule, including evenings and weekends.    Responsibilities: Ensuring all disputes, RFIs, and CHBs with the different payment providers are accurately registered, actioned, and corrected in a timely manner Reviewing incoming fraud alerts and actioning appropriately to stop fraud at an early stage Reviewing accounts through various reports to identify, action and prevent bonus abuse Running daily reports on payment transactions and new registrations to ensure fraudulent and suspicious activity is spotted early to minimise risk to the company  Analysing different data across all brands from past fraud accounts to find trends and outline risks Undertaking fraud investigations requested by other departments and 3rd parties Setting up and maintaining a live record of fraud trends to be shared on a regular basis with the Chargeback and Fraud team and other relevant departments Trying to minimise the financial loss of chargebacks by actively contacting players and disputing chargebacks  Liaising with the team and Line Manager to improve the fraud procedures and processes Ad hoc tasks About you: Minimum 1 year experience in the iGaming Industry and in a fraud-related role Previous chargeback experience and/or SEON knowledge would be considered an asset Good Excel knowledge Fluent professional level of English (both written and verbal)   Good communicator who is able to collaborate with other departments at various levels, as well as third parties Meticulous eye for detail and analytical mindset Ability to work as part of a team and also be accountable for own responsibilities  Development & Growth: At ComeOn Group, we are committed to your continuous growth. With the ComeOn Academy Programme, you will have the opportunity to expand your knowledge in key areas such as escalations, fraud, compliance, commercial, and product. This programme is designed to foster your career development, providing you with the tools and insights needed to grow into a more versatile, well-rounded professional. We prioritise investing in your potential, helping you thrive in your current role while opening doors to more opportunities within ComeOn Group. So what can you expect from ComeOn as a place of work? A competitive remuneration package including a company bonus scheme! 💰 Fantastic quarterly team events and weekly company events 😎 A one-time bonus to help you set up a comfor