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Case Manager

The Emily Program
CompanyThe Emily Program
CategoryHealthcare
Location4 Nickerson Street
RemoteOn-site (inferred)
EmploymentNot stated
LevelMid
SalaryNot stated by the employer
Posted9 Jul 2026
Last verified30 Jul 2026
SourceEmployer career page (greenhouse)
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Description
Our vision is a world of peaceful relationships with food, weight, and body image, where everyone with an eating disorder can experience recovery. We believe that exceptional, individualized care leads to lasting recovery from eating disorders. That’s why our teams are comprised of compassionate, dedicated professionals from a variety of backgrounds who collaborate to provide the very best evidence-based care for our clients at all levels of care.  Position Summary Case Managers work in collaboration with the clinical team to identify, coordinate, and secure community-based resources to support the client’s ongoing treatment and recovery.  The case manager also facilitates the admission and discharge process, coordinates outpatient care, and maintains up-to-date knowledge of relevant community resources and the procedures for accessing services from external providers and social agencies. Compensation Range: $25.00 - $30.00/hour Final compensation offered will be within pay range based on qualifications/experience met for position. Schedule  Full Time 32 hours/week Sunday 7:30am - 4:00pm Monday, Tuesday, and Friday 8:30am - 5:00pm How Case Managers Empower Recovery Admissions and Discharge Coordination: Facilitate the client admission process by collaborating with the admissions team and on-site staff, ensuring all client needs are addressed before and during the intake. Assess clients’ post-discharge needs, including ongoing treatment, lodging, and community resources. Communicate discharge needs and plans with the treatment team to ensure cohesive care. Partner with clients’ families or other support systems to assist with the development and execution of discharge plans. Case Management and Client Support: Meet with clients weekly to assess post-discharge needs, providing ongoing support in planning and coordinating access to community-based resources. Manage unplanned discharges, ensuring timely documentation and appropriate follow-up. Coordinate the client’s conditional return to treatment, addressing any needs or challenges that arise. Obtain necessary Releases of Information (ROIs) to facilitate communication with external providers, facilities, and client support networks. Collaboration and Communication: Maintain a close working relationship with the treatment team to communicate updates, coordinate discharge dates, and address any evolving client needs. Act as a liaison between the client, the treatment team, external providers, and social service agencies, ensuring all parties are aligned in the client’s care plan. Partner with the Utilization Review team to ensure that all necessary clinical documentation is provided for continued stay reviews and insurance approvals. Network with external organizations to build referral relationships, facilitating smooth transitions for clients needing additional or continued care post-discharge. Administrative and Clinical Duties: Provide backup coverage for client admissions, including welcoming new clients, managing the intake process, answering questions, and ensuring a smooth experience on admission . Offer backup group coverage when needed and assist in navigating new clients through the site on admission . Coordinate the gathering of outcome measures and client self-reports as needed. Actively participate in team meetings, collaborating with the clinical team to enhance client care and contribute to broader organizational goals. Assist in maintaining client records in compliance with The Emily Program’s standards and all relevant regulatory requirements. Complete referral paperwork for internal and external providers and social agencies to support client needs and care transitions. Qualifications: Bachelor’s degree in mental health, healthcare, psychology, sociolo
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