Job Opportunities API

Business Operations Coordinator (CRM, Billing, Scheduling, Excel) – Remote | EST Hours Position Type: Full-Time, Remote Working Hours: U.S. Business Hours (EST Required) About the Role At Pavago, one of our clients is hiring a Business Operations Coordinator to manage the day-to-day operational execution of the business across: CRM management Billing and invoicing Scheduling and workforce coordination Client communication Administrative workflows This is a highly execution-focused role — not a strategy or leadership position. Your responsibility is to ensure: Data stays accurate Invoices are processed correctly Schedules stay organized Client follow-ups never get missed Operations run smoothly day-to-day If you thrive in: Structured environments Detail-heavy operational work Systems and process management This role is a strong fit. What You’ll Own Core Operations Execution Maintain daily operational workflows across the business Support leadership with execution-heavy operational tasks Identify inefficiencies or process gaps proactively Ensure operational consistency and follow-through CRM & Data Management (Critical) Maintain clean and accurate CRM records Manage operational data across: Excel / Google Sheets OneDrive CompanyCam CRM systems Ensure consistency across systems to prevent: Billing issues Reporting errors Operational gaps Maintain organized digital records and documentation Invoicing & Billing Coordination Process invoices accurately and on time Track outstanding balances and payment follow-ups Maintain organized accounts receivable records Coordinate with accounting on reconciliations and documentation Ensure billing aligns correctly with completed work Crew Scheduling & Job Tracking Monitor schedules and operational workflows using: Aspire Azuga Identify: Scheduling conflicts Time discrepancies Job delays Ensure accurate time tracking for: Payroll processing Job costing Help maintain operational efficiency across active jobs Lead & Client Coordination Manage inbound client inquiries and communication Maintain updated CRM pipelines with zero stale records Track follow-ups and ensure timely responses Support client coordination and operational communication Reporting, Documentation & Research Prepare: Reports Proposals RFP responses Conduct: Vendor research Pricing comparisons Contract and operational research Maintain structured, organized documentation systems Administrative & Communication Support Help manage: Executive email communication Microsoft Teams workflows Scheduling coordination Respond to routine operational communication Escalate urgent matters quickly and accurately Keep communication organized and actionable What Success Looks Like CRM and operational systems remain clean and accurate Invoices are processed correctly and on time Schedules stay organized without operational conflicts Client follow-ups never get missed Leadership has confidence in operational execution and reliability What Makes You a Strong Fit Extremely detail-oriented and organized Comfortable in structured, systems-driven environments Proactive and ownership-focused Able to manage multiple workflows simultaneously Strong operational follow-through and accountability Calm and organized under pressure Requirements (Must-Have) Experience Experience in: Operations coordination Administrative support Billing or invoicing Scheduling or workflow coordination Core Skills Strong proficiency in: Microsoft Excel Outlook Word Teams OneDrive CRM experience (Aspire experience is a plus) Strong written communication skills Ability to maintain high operational accuracy Comfortable working independently in remote environments Nice to Have Experience with: Aspire Azuga Background in: Const